Beloved of the police and film cameramen, last week Segway announced that it would no longer be making its iconic PT product. This video explains why this particular innovation failed after 19 years…
Operations Management 2nd edition
https://global.oup.com/academic/product/operations-management-9780198724353Chapters & Industry Sectors
- Chap 01 Introduction
- Chap 02 Winning Customers
- Chap 03 Processes and life cycles
- Chap 04 Location and design
- Chap 05 Supply chain
- Chap 06 Materials and inventory
- Chap 07 Capacity and demand
- Chap 08 Service Encounter
- Chap 09 Quality
- Chap 10 Workforce and technology
- Chap 11 Projects and crises
- Chap 12 Operations strategy
- Chap 13 Lean and agile
- Chap 14 Innovation and C.I.
- Operations Management
- Sector: Agriculture & Food
- Sector: Construction
- Sector: Energy & Utilities
- Sector: Entertainment & Sport
- Sector: Financial Services
- Sector: Hospitality & Tourism
- Sector: I.T. & ecommerce
- Sector: Manufacturing
- Sector: Public Services & Charities
- Sector: Retail
- Sector: Transportation
- Uncategorized
Specific topics
- 3D printing
- agile
- analytics
- artificial intelligence
- automation
- awards & recognition
- business continuity
- business model
- capacity
- cloud computing
- continuous improvement
- cost reduction
- crisis management
- crowd sourcing
- customer satisfaction
- design
- digital
- ecommerce
- economies of scale
- ERP
- ethics
- fit
- flexible working
- food
- forecasting
- franchising
- gemba
- i4.0
- infographic
- innovation
- internationalisation
- internet of things
- jobs & work
- lean
- location
- logistics
- low cost strategy
- mass customisation
- new product development
- offshoring
- OM theory
- operations video
- order winners
- organisational culture
- outsourcing
- performance improvement
- processes
- procurement
- productivity
- product life cycle
- product lifecycle management
- product recall
- quality
- quiz
- recycling
- research and development
- risk management
- robots
- safety
- seasonality
- security
- self service
- service encounter
- service failure & recovery
- service firm life cycle
- servicescape
- servitisation
- social media
- supply chain
- sustainability
- technology
- training
- transport
- ubiquitisation
- warehouse management
Jones and Robinson 