Tag Archives: flexible working

Flexible working and remote working are not the same thing

Saw this tweet from Citrix UK & Ireland today – “Despite today’s #technology, 1/3 of managers feel flexible working worsens employees’ productivity levels”.  My immediate reaction was that 1/3 of managers are not managing flexible working properly, because all the … Continue reading

Posted in Chap 11 Jobs and people | Tagged , | Leave a comment

Carillion: an operations management perspective

Much has been, and will be, said about the collapse of Carillion, the UK’s second largest construction company and major provider of facilities management services to both the public and private sectors.  In this blog, I aim to specifically to … Continue reading

Posted in Chap 01 Introduction, Sector: Construction, Sector: Public Services & Charities | Tagged , , , , | 4 Comments

“Good work”?

Yesterday, Matthew Taylor launched his  “Review of Modern Working Practices”.   Commissioned by the UK government this was specifically to report on the so-called ‘gig economy’ and zero hours contracts.  This link takes you to the Royal Society of Arts … Continue reading

Posted in Chap 11 Jobs and people | Tagged , , | Leave a comment

‘1 million for work flexibility’

In the UK there has been much debate about the so-called gig economy, zero hours contracts, and flexible working.  I have blogged about how it is perceived to be undesirable by some politicians, employers and trades unions here in the … Continue reading

Posted in Chap 11 Jobs and people | Tagged , , | Leave a comment

“Stressful dead end jobs are bad for productivity”

In his tenth annual lecture as Chief Executive of the Royal Society for the Arts, Manufactures and Commerce, Matthew Taylor reflected on the quality of work in the UK.  Taylor’s views are of interest because he was appointed by the government … Continue reading

Posted in Chap 11 Jobs and people, Operations Management | Tagged , , | Leave a comment

Working in the gig economy

The so-called ‘gig economy’ has been in the news a lot just recently.  This BBC News webpage provides a good overview of what this means, and reports on some of the recent court cases brought by unhappy ‘self-employed workers’.   … Continue reading

Posted in Chap 11 Jobs and people, Sector: Construction, Sector: Entertainment & Sport, Sector: Hospitality & Tourism, Sector: I.T. & ecommerce, Sector: Retail | Tagged , , | Leave a comment

Managing performance in the UK hotel industry – productivity, multi-skilling & migrant labour

Earlier this week I co-chaired a one day conference centred around an ESRC research project conducted by former colleagues at the University of Surrey.  This research had used data from a cloud-based labour scheduling system* used by two mide-scale hotel … Continue reading

Posted in Chap 01 Introduction, Sector: Hospitality & Tourism | Tagged , , , | Leave a comment

Is the ‘Gig Economy’ a passing fad or here to stay?

I’ve only just heard about the so-called ‘Gig Economy’ so forgive me for not blogging about it before.  If you’re not sure what it is either, this is the idea that a high proportion of workers right now – and even … Continue reading

Posted in Chap 01 Introduction, Chap 11 Jobs and people, Operations Management | Tagged , , | Leave a comment

How to get the best out of seasonal workers

With the festive season upon us, it is worth reflecting on how operators should go about recruiting and managing any extra staff they hire to cope with the increased demand.  One sector that has always relied on seasonal workers is the … Continue reading

Posted in Chap 11 Jobs and people, Sector: Hospitality & Tourism, Sector: Public Services & Charities, Sector: Retail | Tagged , , | Leave a comment

Flexible working factsheet

We blogged about the change in the law with regards flexible working a few weeks ago.  This Jobsite factsheet explains exactly what workers’ rights are.

Posted in Chap 11 Jobs and people, Operations Management | Tagged | Leave a comment