Author Archives: Prof Peter Jones

How AI may revolutionise industrial design

Instead of being passive and logical, computers are becoming intuitive, as Maurice Conti explains in this TED video.  This has major implications for industrial design.

Posted in Chap 10 Processes and technology, Sector: I.T. & ecommerce | Leave a comment

Implications of industrial robots in emerging economies

Most of the blogs and articles about automation and robots reflect on how this will affect fully industrialised countries, with a strong manufacturing base.  But the majority of countries are not like this.   This article on the World Economic … Continue reading

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Artificial intelligence – how it might impact on business success

A new discussion paper from mckinsey.com – “How artificial intelligence can deliver real value to companies”.  It includes a survey of 3,000 ‘AI aware companies’ across the world.  This suggests that early adopters of this technology have higher margins than … Continue reading

Posted in Chap 01 Introduction, Sector: Energy & Utilities, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Public Services & Charities, Sector: Retail | Tagged | Leave a comment

The future of retailing? Wheelys 247 is beta testing in Shanghai.

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The tension between six sigma and innovation

Every now and again you come across something that you wish you’d read and/or blogged about years ago.  So it is with this article by Brian Hindo written in 2007, and to be found on the Bloomberg.com website.  It does … Continue reading

Posted in Chap 09 Quality, Sector: Manufacturing | Tagged , , | Leave a comment

Operations Insight: Icon Aerospace Technology’s continuous improvement programme

Good example on themanufacturer.com website of how continuous improvement is being applied in the aerospace industry.  Icon Aerospace, with the help of consultants SiG, developed its 4i continuous improvement programme based around ‘improvement, insight, intelligence, and inspiration’.  The impact has … Continue reading

Posted in Chap 16 Innovation and CI, Sector: Manufacturing | Tagged , | Leave a comment

Shared services – where we were in 2015

We blogged a few weeks ago about shared service at BAESystems, so it was interesting to come across this article summarising research into this phenomenon written by Herbert and Oshri (2015), two academics specialising in this field.  They conducted a … Continue reading

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Beyond the hype of i4.0 – the fourth industrial revolution

KPMG have produced a 24 page report that seeks to separate the rhetoric from the reality of the so-called fourth industrial revolution.   It “offers a realistic perspective on the current state of i4.0 adoption and readiness across the market…. based … Continue reading

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Catastrophic system failure and its implications

The term ‘catastrophic system failure’ (CSF) originated in the I.T. industry, but it has now come to mean any sudden and total failure from which recovery is extremely difficult or even impossible.  The fire at Greenfell Tower this week is the … Continue reading

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Digital transformation at work in a variety of industry settings

General Electric (GE) was created in 1892 through the merger of two companies, one of which was founded by Thomas Edison, the inventor of many electrical appliances.  Throughout the twentieth century it was one of world’s largest manufacturers of electrical … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Energy & Utilities, Sector: Hospitality & Tourism, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Public Services & Charities | Tagged | Leave a comment