Category Archives: Sector: Entertainment & Sport

NBA sponsors technology startups

In our book we talk about the factors that influence the innovation process and the impact that external factors can have.  The initiative by the NBA, explained here, is a good example of this.  The Association is partnering with Intel … Continue reading

Posted in Chap 16 Innovation and CI, Sector: Entertainment & Sport | Tagged | Leave a comment

Budget v. Boutique – slugging it out in the gym sector

Interesting piece on Radio 4’s You and Yours this morning.  Apparently, according to Mintel, the sector is forecast to grow from £3 bn annual turnover now up to £4 bn by 2022.  But mid-market gym operators are suffering because they … Continue reading

Posted in Chap 02 Winning Customers, Sector: Entertainment & Sport | Tagged , , | Leave a comment

Operations Insight: The Model Group

I’m always on the look out for companies or organisations that are out of the mainstream, often making things that you’ve never thought of before.  So it is with The Model Group, who are specialists in making scale models.  Is … Continue reading

Posted in Chap 02 Winning Customers, Sector: Construction, Sector: Entertainment & Sport | Tagged | Leave a comment

Franchising messy play

Little Learners is an award winning start-up that provides messy play for children up to the age of 5.  It is expanding rapidly throughout the U.K. by franchising its operations.  This is what they have to say about the concept … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Entertainment & Sport | Tagged | Leave a comment

Lean six sigma applied to service operations

In our book (page 18) we argue that manufacturing and service operations are not so different, except for the the concept of “simultaneity/inseparability” i.e. direct delivery of the offer to the consumer.  Even so there is a danger that some … Continue reading

Posted in Chap 09 Quality, Chap 15 Lean and agile, Sector: Entertainment & Sport, Sector: Financial Services, Sector: Hospitality & Tourism, Sector: Public Services & Charities, Sector: Retail | Tagged , , , , | Leave a comment

The digital transformation of how customers pay for things

Recent blogs have talked a lot about the digital transformation of production processes.  This blog focuses on customers and how they pay for goods and services.  Business Insider has a whole series of articles on this topic and I am … Continue reading

Posted in Chap 01 Introduction, Sector: Entertainment & Sport, Sector: Financial Services, Sector: Hospitality & Tourism, Sector: I.T. & ecommerce, Sector: Retail | Tagged , | Leave a comment

London 2012 – the greenest Olympics ever

Having recently blogged about megaprojects I thought I’d post a video about how the London Olympic Park was constructed.  Instead I came across this video which has Kevin McLeod talking about how the London Olympics would be the greenest Olympics … Continue reading

Posted in Chap 17 Internationalisation and CSR, Sector: Entertainment & Sport | Tagged , , | Leave a comment

Operations Insight: Big Data – making digital transformations

This Insight is different to most.  Instead of focusing one one operation, it focuses on the topic of ‘big data’ and identifies a few examples of how this technology is being adopted across a range of industry sectors. Google – … Continue reading

Posted in Chap 01 Introduction, Sector: Entertainment & Sport, Sector: Financial Services, Sector: Hospitality & Tourism, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Public Services & Charities, Sector: Retail | Tagged | Leave a comment

From shopping mall to urban social hub

Interesting article by Natasha Stokes published this week.  It looks at how shopping centres/malls are changing, especially with regards the provision of other kinds of service operations such as restaurants, hotels, and cinemas.  The old style shopping mall had a … Continue reading

Posted in Chap 04 Location and design, Sector: Entertainment & Sport, Sector: Hospitality & Tourism, Sector: Retail | Tagged , , , , | Leave a comment

Operations insights from Stratasys

Stratasys is at the forefront of the 3D printing revolution.  On its website it has over 100 “case studies” of how the technology is being applied across eleven different industry sectors, including the entertainment industry.  This page includes video of … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Entertainment & Sport, Sector: Manufacturing | Tagged | Leave a comment