Category Archives: Chap 01 Introduction

Artificial intelligence – how it might impact on business success

A new discussion paper from mckinsey.com – “How artificial intelligence can deliver real value to companies”.  It includes a survey of 3,000 ‘AI aware companies’ across the world.  This suggests that early adopters of this technology have higher margins than … Continue reading

Posted in Chap 01 Introduction, Sector: Energy & Utilities, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Public Services & Charities, Sector: Retail | Tagged | Leave a comment

Shared services – where we were in 2015

We blogged a few weeks ago about shared service at BAESystems, so it was interesting to come across this article summarising research into this phenomenon written by Herbert and Oshri (2015), two academics specialising in this field.  They conducted a … Continue reading

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Beyond the hype of i4.0 – the fourth industrial revolution

KPMG have produced a 24 page report that seeks to separate the rhetoric from the reality of the so-called fourth industrial revolution.   It “offers a realistic perspective on the current state of i4.0 adoption and readiness across the market…. based … Continue reading

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BAh!

BA thinks of itself as an airline with an IT system.  Maybe if it thought of itself as an IT company that moves people around, yesterday’s events would never of happened?  After all that’s how Amazon thinks – an internet company … Continue reading

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Earth Day 2017 proclamations and melting ice

Lots of links on my Twitter feed to organisations proclaiming what they are doing with regards sustainability because 22 April is Earth Day.  I will share some of these with you.  But as this is an issue that should be … Continue reading

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Operations Insights from BBC documentary series?

Regular readers of this blog may wonder why I’ve not blogged about two series on BBC television that ‘go behind the scenes’ of real life operations.  I’m talking about ‘Inside the Factory‘, now into its second series on BBC2, and … Continue reading

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Five years of blogging about Operations Management!

Forgive me.  I’m a bit dim sometimes.  I’ve just realised that I first blogged on this site on 30 January 2012 – five years ago!  It seems like only yesterday….  I suppose we ought to celebrate in some way?  Celebration … Continue reading

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Annual Manufacturing Report 2017

The Manufacturer‘s annual report on the state of manufacturing in the UK is now available here.  Although a print copy of the report is £195, you can download a digital copy for free.

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Trends in the mining industry for 2017

We do not often blog about mining sector, so I was interested to see this report and video from Deloittes.  What struck me was that many of the ten key trends are similar to those facing many other sectors: “unlocking productivity … Continue reading

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How Airbnb designs for trust

Joe Gebbia talks about how he started up Airbnb and how the concept was “designed”.   More specifically he talks about the key concept that underpins his business, namely trust between the hosts and guests, and how he “designed trust into” … Continue reading

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