Category Archives: Chap 01 Introduction

The emergence of a new industry sector – eSports

Fascinating article from Deloitte Insights about the eSports industry.  The market for video games is more than double the global box-office sales for movies. A large niche in this market is competitive gaming – where individuals and teams compete against … Continue reading

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Everything you wanted to know about coffee but never dared to ask – almost

This report on the BBC News website has five charts that tell you everything you need to know about coffee, namely: The top 10 coffee producing countries (Brazil is No. 1 of course). Which country drinks the most (very much … Continue reading

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Glamping is morphing into a pop-up five star luxury hotel experience

There is a growing market for bespoke holidays, in pop-up accommodation with all the facilities and aesthetics of a five star luxury hotel.  A market leader in this sector is Amazing Escapes.  Each year they create 3 or 4 “pop-up … Continue reading

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Carillion: an operations management perspective

Much has been, and will be, said about the collapse of Carillion, the UK’s second largest construction company and major provider of facilities management services to both the public and private sectors.  In this blog, I aim to specifically to … Continue reading

Posted in Chap 01 Introduction, Sector: Construction, Sector: Public Services & Charities | Tagged , , , , | 4 Comments

The digital transformation of how customers pay for things

Recent blogs have talked a lot about the digital transformation of production processes.  This blog focuses on customers and how they pay for goods and services.  Business Insider has a whole series of articles on this topic and I am … Continue reading

Posted in Chap 01 Introduction, Sector: Entertainment & Sport, Sector: Financial Services, Sector: Hospitality & Tourism, Sector: I.T. & ecommerce, Sector: Retail | Tagged , | Leave a comment

Made Smarter Review – is the UK ready for 4i0?

The government has just published the Made Smarter Review.  This 231 page industry-led report explores “how UK manufacturing can maximise benefits from increasing adoption of digital technology (IDT)”.  The adoption of industrial digital technology, over the next 10 years, “could … Continue reading

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Don’t get your APIs in a twist

Jargon and acronyms can be confusing – especially when there are two acronyms meaning very different things.   In the pharmaceutical industry an API is an “active pharmaceutical ingredient” – a very industry-specific piece of jargon.  But soon to become … Continue reading

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How does data science fit within an organisation?

Having recently blogged about digital transformation (i.e. IoT and AI), it begs the question how data analysts fit into the typical organisation.  Piva (2016), on his blog, suggests that there are four ways this is happening: “Centralised” – analytics is … Continue reading

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“History runs in cycles” – does it?

I’ve been thinking and blogging about the ‘fourth industrial revolution’ (i4.0) recently.  In our book, we discuss how operations and processes evolved through three eras – craft, mass production, and strategic (pages 60-65).  So in our second edition, i4.0 will … Continue reading

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Operations Insight: Big Data – making digital transformations

This Insight is different to most.  Instead of focusing one one operation, it focuses on the topic of ‘big data’ and identifies a few examples of how this technology is being adopted across a range of industry sectors. Google – … Continue reading

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