Category Archives: Chap 01 Introduction

The digital transformation of how customers pay for things

Recent blogs have talked a lot about the digital transformation of production processes.  This blog focuses on customers and how they pay for goods and services.  Business Insider has a whole series of articles on this topic and I am … Continue reading

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Made Smarter Review – is the UK ready for 4i0?

The government has just published the Made Smarter Review.  This 231 page industry-led report explores “how UK manufacturing can maximise benefits from increasing adoption of digital technology (IDT)”.  The adoption of industrial digital technology, over the next 10 years, “could … Continue reading

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Don’t get your APIs in a twist

Jargon and acronyms can be confusing – especially when there are two acronyms meaning very different things.   In the pharmaceutical industry an API is an “active pharmaceutical ingredient” – a very industry-specific piece of jargon.  But soon to become … Continue reading

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How does data science fit within an organisation?

Having recently blogged about digital transformation (i.e. IoT and AI), it begs the question how data analysts fit into the typical organisation.  Piva (2016), on his blog, suggests that there are four ways this is happening: “Centralised” – analytics is … Continue reading

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“History runs in cycles” – does it?

I’ve been thinking and blogging about the ‘fourth industrial revolution’ (i4.0) recently.  In our book, we discuss how operations and processes evolved through three eras – craft, mass production, and strategic (pages 60-65).  So in our second edition, i4.0 will … Continue reading

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Operations Insight: Big Data – making digital transformations

This Insight is different to most.  Instead of focusing one one operation, it focuses on the topic of ‘big data’ and identifies a few examples of how this technology is being adopted across a range of industry sectors. Google – … Continue reading

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How is artificial intelligence (AI) affecting business?

The MITSloan Management Review, in collaboration with the Boston Consulting Group, have just published a report entitled ‘Reshaping Business with Artificial Intelligence’.  This is based on a global survey of 3,000 executives and in-depth discussions with 30 AI experts.  A … Continue reading

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Second edition of Operations Management

We have begun work on the second edition.  Whilst the content from the first edition will be updated, the new book will include a considerable amount of new content.  Much of this will be familiar to you, as I have … Continue reading

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Operations Insight: Bremont Watches

As explained in our book, there are many industries where craft-based production has almost disappeared, and most goods are made in high volume.  However, the watch industry is one example where some operations are still based around an extremely high … Continue reading

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Research Insight: How blockchain can make the Internet of Things secure

I’ve recently blogged about IoT and blockchain, so I was most interested to come across this conference paper which explains how the latter can be applied to the former.  Fremantle et al (2017) identify that IoT has a number of … Continue reading

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