Category Archives: Chap 01 Introduction

Operations Insight: Bremont Watches

As explained in our book, there are many industries where craft-based production has almost disappeared, and most goods are made in high volume.  However, the watch industry is one example where some operations are still based around an extremely high … Continue reading

Posted in Chap 01 Introduction, Sector: Manufacturing | Tagged , , , | Leave a comment

Research Insight: How blockchain can make the Internet of Things secure

I’ve recently blogged about IoT and blockchain, so I was most interested to come across this conference paper which explains how the latter can be applied to the former.  Fremantle et al (2017) identify that IoT has a number of … Continue reading

Posted in Chap 01 Introduction | Tagged , | Leave a comment

Putting the hotel industry in context

Last year, Marriott acquired the Starwood chain of hotels.  This made it by far the largest hotel chain in the world with 6,000 hotels, over 1 million hotel rooms,  located in 122 countries.  So where does this rank Marriott in … Continue reading

Posted in Chap 01 Introduction, Sector: Hospitality & Tourism | Leave a comment

Work has begun on a new edition of Operations Management

We had a great meeting with our publisher Oxford University Press this week.  We are working on bringing out a new edition of the book in 2018.  This will feature a slight restructuring of the text into three main parts … Continue reading

Posted in Chap 01 Introduction | Leave a comment

Artificial intelligence – how it might impact on business success

A new discussion paper from mckinsey.com – “How artificial intelligence can deliver real value to companies”.  It includes a survey of 3,000 ‘AI aware companies’ across the world.  This suggests that early adopters of this technology have higher margins than … Continue reading

Posted in Chap 01 Introduction, Sector: Energy & Utilities, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Public Services & Charities, Sector: Retail | Tagged | Leave a comment

Shared services – where we were in 2015

We blogged a few weeks ago about shared service at BAESystems, so it was interesting to come across this article summarising research into this phenomenon written by Herbert and Oshri (2015), two academics specialising in this field.  They conducted a … Continue reading

Posted in Chap 01 Introduction | Tagged , , , | Leave a comment

Beyond the hype of i4.0 – the fourth industrial revolution

KPMG have produced a 24 page report that seeks to separate the rhetoric from the reality of the so-called fourth industrial revolution.   It “offers a realistic perspective on the current state of i4.0 adoption and readiness across the market…. based … Continue reading

Posted in Chap 01 Introduction | Tagged , , , , , , | Leave a comment

BAh!

BA thinks of itself as an airline with an IT system.  Maybe if it thought of itself as an IT company that moves people around, yesterday’s events would never of happened?  After all that’s how Amazon thinks – an internet company … Continue reading

Posted in Chap 01 Introduction, Sector: Hospitality & Tourism | Tagged , | Leave a comment

Earth Day 2017 proclamations and melting ice

Lots of links on my Twitter feed to organisations proclaiming what they are doing with regards sustainability because 22 April is Earth Day.  I will share some of these with you.  But as this is an issue that should be … Continue reading

Posted in Chap 01 Introduction, Chap 17 Internationalisation and CSR | Tagged | Leave a comment

Operations Insights from BBC documentary series?

Regular readers of this blog may wonder why I’ve not blogged about two series on BBC television that ‘go behind the scenes’ of real life operations.  I’m talking about ‘Inside the Factory‘, now into its second series on BBC2, and … Continue reading

Posted in Chap 01 Introduction, Sector: Hospitality & Tourism, Sector: Manufacturing | Tagged | Leave a comment