Category Archives: Chap 03 Processes and life cycles

Process improvement in P & O Ferries

This video on the OEE Consulting webpage explains how P & O series went about improving their customer experience in their food court.  This company features as the end of chapter case in chapter 8, which can be read in … Continue reading

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TAKT time, cycle time and lead time

This 13 minute video does exactly what it says – it illustrates the relationship between these times and hence how these inform the efficient management of processes.

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Operations Insight: Sunseeker

This video provides insight into how upscale leisure boats are manufactured.  The last time we blogged about Sunseeker was in September 2012.  Over these last five years, the company has faced some difficulties, due largely to the global financial crisis, … Continue reading

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Handmade – craft skills in the era of the fourth industrial revolution

Most of my blogs about manufacturing tend to be about big companies and large-scale production.  So it is all too easy to forget that some operations are based on craft skills that are many hundreds of years old.  I was … Continue reading

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Digital business models in the automotive industry

Oliver Wyman have recently published a report on the implications of the digital revolution for carmakers.  To date, most auto manufacturers have developed their own digital products/services in-house, with only moderate levels of success.  But all the evidence suggests that … Continue reading

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“Automation, robotics, and factory of the future”

Recently published article on the McKinsey and Company website is a great overview of the current state of the art with regards the use of robots in manufacturing.  It begins by explains how the cost of adopting robotics have gone … Continue reading

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Automated fast food and casual dining restaurants and kitchens

These are not one off restaurants.  There are chains using this robot technology in Japan.

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What ‘trends’ are here to stay?

In thinking about the new edition of our book, we have to consider whether or not the developments we see happening in operations today are temporary or here to stay.  In some cases it is easy to see that  a … Continue reading

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Reigniting growth in stagnant industrial companies

This article on the Bain & Co website looks at the issue of why so many industrial companies plateau, rather than continue to grow.  From talking to these companies, Bain & Co identify that it is not external factors that … Continue reading

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Operations insights from Stratasys

Stratasys is at the forefront of the 3D printing revolution.  On its website it has over 100 “case studies” of how the technology is being applied across eleven different industry sectors, including the entertainment industry.  This page includes video of … Continue reading

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