Tag Archives: infographic

How food retailers need to change their business model in response to online distributors

Insightful infographic by Oliver Wyman here that explains how the established food real chains need to respond to new competition from online operators such as AmazonFresh.  Most of the defensive tactics are operational – reduce costs, innovate in-store, and effective pricing. … Continue reading

Posted in Chap 14 Operations strategy, Sector: Retail | Tagged , , , | Leave a comment

Machines replacing people – big time

This tweet by McKinsey Global Institute took me to this article – “In Europe’ 5 largest economies, 54 million workers and $1.7 trillion in wages are associated with activities that could be automated”.  This infographic summarises the key areas. sector-automation

Posted in Chap 10 Processes and technology | Tagged , , , | 1 Comment

Achieving growth through cost cutting in the banking sector

Interesting insight from Accenture into how banks should align cost cutting in their operations towards their growth strategy.

Posted in Chap 14 Operations strategy, Sector: Financial Services | Tagged , | Leave a comment

Which country in Europe can hope to rival California’s Silicon Valley?

The answer it seems is none.    No European tech hub comes close the powerhouse that is Palo Alto.  But this article on Forbes.com provides a neat infographic that compares eight European countries with the USA based on five criteria: high … Continue reading

Posted in Chap 01 Introduction, Sector: I.T. & ecommerce | Tagged , | Leave a comment

Focus on the operation and reputation will look after itself 

This infographic addresses the impact that Yelp may have on business performance.  There’s some interesting data here, but the advice stinks. To get good reviews, run the operation well i.e. deliver on your order winners. Source: entrepreneur.com

Posted in Chap 08 Queuing and customers, Sector: Hospitality & Tourism, Sector: Retail | Tagged , , | Leave a comment

Exporting services

It is easy to forget that it’s not just manufactured goods that can be exported.  This infographic from an EY Item Club Special Report provides a snapshot of the kinds of services that are ‘exported’.

Posted in Chap 01 Introduction, Sector: Entertainment & Sport, Sector: Financial Services, Sector: Hospitality & Tourism | Tagged | Leave a comment

The front office and back office roles of the Operations Executive

This infographic from knowledge marketing.com is aimed explaining the role of a Publishing Executive.  But we think it is more generic than that – it could be applied to many other industry sectors in terms of the role of Operations … Continue reading

Posted in Chap 01 Introduction, Operations Management | Tagged , | Leave a comment

Quality infographic

If you are a fan of infographics, Midlake Products have produced one that explains some key aspects of quality management.  Too big to publish here, it explains: different ISO standards and their role six sigma concepts APQP

Posted in Chap 09 Quality, Operations Management | Tagged , | Leave a comment

How social media technology is transforming business processes & organisations

This infographic comes from Deloitte.   It suggests that organisations that have adopted and embraced social media technologies have transformed many of their business processes, as well as redesigned their organisational form.

Posted in Chap 01 Introduction, Chap 10 Processes and technology, Chap 11 Jobs and people | Tagged , | Leave a comment

Costa Concordia salvage

The cruise ship Costa Concordia, which tragically ran aground just off the Italian coast, has raised from the rocks on which it lay. It has taken a team 0f 500 salvage experts and technicians a year to get to his point, … Continue reading

Posted in Chap 13 Projects and crises, Sector: Hospitality & Tourism | Tagged , , | Leave a comment