Tag Archives: ethics

“Stressful dead end jobs are bad for productivity”

In his tenth annual lecture as Chief Executive of the Royal Society for the Arts, Manufactures and Commerce, Matthew Taylor reflected on the quality of work in the UK.  Taylor’s views are of interest because he was appointed by the government … Continue reading

Posted in Chap 11 Jobs and people, Operations Management | Tagged , , | Leave a comment

They add no value which is why they are called ‘scalpers’

I’ve not blogged about the entertainment industry much recently which is partly why this article – ‘The Concert Industry is Still Broken’ – caught my eye.  In it there’s some pretty robust language being used by entertainers who feel their fans are … Continue reading

Posted in Chap 05 Supply chain, Sector: Entertainment & Sport | Tagged , , | Leave a comment

Operations Insight: Corporate citizenship at MMC

Marsh & McLennan is a global professional services company employing 60,000 people.  It was created by merging four companies each specialising in different aspects of consulting, insurance and risk management.   Of particular interest here is its approach to corporate … Continue reading

Posted in Chap 05 Supply chain, Chap 17 Internationalisation and CSR, Sector: Financial Services | Tagged , , | Leave a comment

Eco hotels brand development and growth strategy

Eco Hotels is a newly formed hotel chain originating in India.  They currently have 3 The Eco properties and 3 Ecolodge properties.  From an operations perspective they have three interesting aspects. First, as their name suggests, they claim to be … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Hospitality & Tourism | Tagged , , , | Leave a comment

Post-Brexit UK trade deal with USA

Prof Chris Elliott outlines his concerns about the proposed trade deal between the UK and USA from the point of view of food safety and ethical production standards. His full article can be read on The Grocer website.    

Posted in Chap 17 Internationalisation and CSR, Sector: Retail | Tagged , , | Leave a comment

Working in the gig economy

The so-called ‘gig economy’ has been in the news a lot just recently.  This BBC News webpage provides a good overview of what this means, and reports on some of the recent court cases brought by unhappy ‘self-employed workers’.   … Continue reading

Posted in Chap 11 Jobs and people, Sector: Construction, Sector: Entertainment & Sport, Sector: Hospitality & Tourism, Sector: I.T. & ecommerce, Sector: Retail | Tagged , , | Leave a comment

Corporate social responsibility case studies

This website has a library of over 30 free case studies and teaching notes that focus on the topic of individual and corporate philanthropy (in the USA).  For instance, the Palantir case explores how a Silicon Valley Software company set … Continue reading

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Isn’t all innovation “brutal” to a certain extent?

Fascinating article on the ThoughtWorks website discussing how Chinese operators approach innovation, especially with regards to ecommerce.  It provides great insights in a number of ways…. how businesses develop within the Chinese economy the demand for, growth and scale of ecommerce in … Continue reading

Posted in Chap 16 Innovation and CI, Sector: I.T. & ecommerce | Tagged , , | Leave a comment

Apple in China

We did not blog about the BBC Panorama programme that critically reviewed Apple’s suppliers in China and their employee’s working conditions (because we did not see it!).  But this is a story that will not go away – partly because many … Continue reading

Posted in Chap 05 Supply chain, Sector: Manufacturing | Tagged , , | Leave a comment

2020 – societal drivers of change

Demographic and economic drivers of changes are accompanied by changes in people’s expectations and how they live their lives (explained here on DUP’s interactive website).  Deloitte identify seven such drivers. No more privacy – consumers will become much more open … Continue reading

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