Category Archives: Chap 04 Location and design

Contemporary stadium design

Interesting article from Deloitte Insights that look at how digital transformation can contribute to enhancing the sports fan experience in stadia, more specifically the NFL.  It begins by identifying this sport’s order qualifiers and order winners (although of course they … Continue reading

Posted in Chap 04 Location and design, Sector: Entertainment & Sport | Tagged , , | Leave a comment

Operations Insight: Subway’s rise, fall and reinvigoration

Subway was founded in 1965 as Pete’s Super Submarines in Connecticut.  Three years later it was rebranded as Subway.  By 2013, Subway had become the largest fast food company on the planet in terms of number of stores, with 40,000 … Continue reading

Posted in Chap 03 Processes and life cycles, Chap 04 Location and design, Chap 14 Operations strategy, Sector: Hospitality & Tourism | Tagged , , , | Leave a comment

Operations Insight: Beauty Kitchen

Beauty Kitchen offers 130 beauty products, retailed through Holland & Barrett and Boots retail outlets.  It was started in 2010 and now has a predicted turnover of £50 million in the next few years.  Its distinctive offer is based on … Continue reading

Posted in Uncategorized, Chap 04 Location and design, Chap 14 Operations strategy, Chap 17 Internationalisation and CSR, Sector: Manufacturing | Tagged , , , | Leave a comment

Shipping container pop-up bar/cafe design

I have some thoughts about this design, which I will post below in a couple of days.  But I thought I would let you see it first and make your own comments….

Posted in Chap 04 Location and design, Sector: Hospitality & Tourism | Tagged , | 1 Comment

Amazon popping up everywhere

Amazon is an online retailer.  But is worried that it might benefit from having a physical presence on the high street or in the shopping mall.  So it is trialling this concept in a number of different ways: in the … Continue reading

Posted in Chap 04 Location and design, Sector: Retail | Tagged | Leave a comment

Design for dementia

I was following an AHR Group van up the motorway the other day.  And on the back, one the things it advertised was “process engineering”.  So I thought I’d take a look at their website… AHR Group is a global … Continue reading

Posted in Chap 04 Location and design, Sector: Public Services & Charities | Tagged | Leave a comment

The role of virtual reality in design

Interesting article (including videos) from BBCBusiness about how virtual reality is now being used in the design process.  Until fairly recently VR headsets had been cumbersome and the optics did not provide the kind of high resolution image that designers … Continue reading

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Hotel design in 2019

This caught my eye, because I recall my experience of drinking Singapore Sling in the Long Bar at Raffles Hotel as being ethereal.  Here are 21 new or refurbished hotels that caught the eye of Architectural Digest.  As far as … Continue reading

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Travelodge grows

Given that Travelodge in 2012 was close to collapse, 2018 has been a good year for the company. It had sales of £693m, up 8.8 per cent from the previous 12 months, and adjusted earnings before interest, tax, depreciation and amortisation … Continue reading

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The Draught Horse – the first Boxpub

With regards location, a couple of things we discuss in our book are ‘micro-footprinting’ (miniaturising an operation) and ‘pop-ups’ (temporary operations in non-typical locations).  The Draught Horse is a great example of both.   It is a traditional English pub … Continue reading

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