Category Archives: Chap 04 Location and design

Remote sensing for business

The term remote sensing has two different meanings.  Three years ago I blogged about how some firms are using sensors to monitor the performance of their machinery and equipment remotely.   This is often adopted as part of their products-as-services … Continue reading

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The Spurs new stadium

Really great website that tells you all about Tottenham Hotspurs new stadium.  Scheduled to open in 2018, the White Hart Lane site currently has eight tower cranes in operation and 1,500 construction workers involved in the project.  The completed stadium … Continue reading

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“Retail apocalypse”

I’ve blogged about ubiquitisation – the process by which service firms grow and penetrate every geographic niche.  But I’ve not discussed “de-ubiquitisation” i.e. chains withdrawing from markets and closing stores.   But this is happening on a large scale, largely … Continue reading

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No one offshores their operations any more, do they?

We define offshoring as moving operations from a high cost economy, often the ‘home’ country of the firm, to a low cost economy (page 444).  And this whole issue has had a much higher profile with the election of Donald … Continue reading

Posted in Chap 04 Location and design, Chap 17 Internationalisation and CSR, Sector: Financial Services, Sector: I.T. & ecommerce, Sector: Manufacturing | Tagged , , , , | Leave a comment

Hotel Bars – redesigning their ‘servicescape’

As you know, the servicescape is “the physical and psychological setting in which a service experience is organised and delivered” (page 87).  And right now, it seems that many hotel brands are redesigning this setting to appeal to younger consumers, … Continue reading

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Two Bit Circus – ‘micro-footprinting’ the amusement park

I’ve blogged about ‘micro-footprinting’ before – supermarkets opening mini-versions of their stores, burger chains with mini-outlets in cinemas, and so on.  It now seems that one concept that normally has a huge footprint – the amusement park – is about to … Continue reading

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Outsourcing in emerging markets

Entrepreneur.com has just posted an article on this subject.  It specifically looks at three countries – the Philippines, Vietnam and Rwanda (reflecting the expertise of the author rather than any operational reason?).

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Envision’s ‘pop-up’ assembly plants

In this video, Envision talk about their concept of the “pop-up assembly plant”.    Their design and innovation centre is in Denmark, but they decided to set up their main manufacturing plant in China.  However, this should only produces component parts … Continue reading

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‘Micro-footprinting’ Habitat

Nearly twenty years ago I identified five key trends affecting hospitality operations (Jones 1999).  One of these was micro-footprinting – “…operations are being designed much smaller, so that they can be located in ‘host environments’…[so that] smaller units can be located … Continue reading

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Hotel of the Future according Marriott

Having just blogged about the factory of the future, quite by chance I came across this article about Marriott’s ‘hotel of the future’.  Although it functions as a hotel, the company describes it as an innovation laboratory.  This is because … Continue reading

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