Tag Archives: seasonality

The impact of seasonality and fuel costs on easyjet

easyjet shares lost 6% this week on the release of their half year results.  The airline, like most other similar airlines in Europe, always makes a loss in the winter months  due to lower levels of demand at this time … Continue reading

Posted in Chap 07 Capacity and demand, Sector: Hospitality & Tourism | Tagged , , , , | Leave a comment

Dropshipping pros and cons

I’ve frequently blogged about online retailing, but I have not mentioned an operations phenomenon that often underpins this business model – ‘dropshipping‘.   This is the concept of not holding any retail inventory, but shipping goods to customers directly from … Continue reading

Posted in Chap 06 Materials and inventory, Sector: Retail | Tagged , , , , , | Leave a comment

An analysis of the labour market in London

We begin our chapter on ‘Designing Jobs and Managing People‘ by considering the concept of the local, regional and national labour market and how it might affect operators.  This 48 page report , published by the Mayor of London’s Office, provides an up-to-date … Continue reading

Posted in Chap 11 Jobs and people | Tagged , , | Leave a comment

How to get the best out of seasonal workers

With the festive season upon us, it is worth reflecting on how operators should go about recruiting and managing any extra staff they hire to cope with the increased demand.  One sector that has always relied on seasonal workers is the … Continue reading

Posted in Chap 11 Jobs and people, Sector: Hospitality & Tourism, Sector: Public Services & Charities, Sector: Retail | Tagged , , | Leave a comment

Operations Insight: Crown Paints improves it demand forecasting

Crown Paints have recently adopted a new software application for forecasting future demand.  The rationale for this was explained by Darryl Senior, Group Supply Chain director, Crown Paints Limited – “There have been two major shifts in our business, driven largely by … Continue reading

Posted in Chap 07 Capacity and demand, Sector: Manufacturing | Tagged , , | Leave a comment

Cash flow Blues through lack of season ticket sales

In our Case Insight on The Reebok Stadium (page 173) we discuss how capacity is filled with three different types of customer, 40% of whom are season ticket holders.  This news story about the Cardiff Blues rugby team illustrate how … Continue reading

Posted in Chap 07 Capacity and demand, Sector: Entertainment & Sport | Tagged , | 2 Comments

Goat’s cheese ‘crisis’ hits restaurant chains and consumers

If you cannot get your favourite goats cheese topped pizza in Pizza Express, it’s because there is a great shortage of the product in the UK.  As long ago as September 2013, the British Cheese Board was forecasting this.  Apparently … Continue reading

Posted in Chap 05 Supply chain, Sector: Hospitality & Tourism | Tagged , , | Leave a comment

Cinema OWs and business model

Today’s press release by UK cinema operator Cineworld illustrates the extent to which their business model depends on the performance of their suppliers. Revenue for 2012 was up by 2.4%, largely due to average ticket prices being 5% higher than in the previous … Continue reading

Posted in Chap 02 Winning Customers, Sector: Entertainment & Sport | Tagged , , | Leave a comment