Category Archives: Sector: Retail

‘Random stow’ inventory

Having just blogged about the challenges of inventory management, how do Amazon go about storing their 15 million stock items in one of their fulfilment centres?  What they do not do is store similar items together.. they ‘random stow’.  This … Continue reading

Posted in Chap 06 Materials and inventory, Sector: I.T. & ecommerce, Sector: Retail | Tagged , , , | Leave a comment

Algo Retailing

If you’ve not heard of this already, you soon will… “Algo Retailing” is short for Algorithmic Retailing, which in turn is short for retailers analysing big data using AI and machine learning.  Tata Consulting and the Sloan Management Review have … Continue reading

Posted in Chap 05 Supply chain, Chap 07 Capacity and demand, Chap 10 Processes and technology, Sector: Retail | Tagged , , , , | Leave a comment

Can “fast fashion” be part of the circular economy?

This piece from edie.net is interesting for two reasons.  First, it demonstrates how public policy may influence operations.  Second, it highlights how business models may have to change if they are to be part of the circular economy (blogged about … Continue reading

Posted in Chap 05 Supply chain, Chap 17 Internationalisation and CSR, Sector: Manufacturing, Sector: Retail | Tagged , , , | Leave a comment

Ethical supply chain practices

Apple has been recognised for its efforts to stop labour malpractices, including slavery, along its supply chain, as explained here.  It has adopted a number of initiatives: initiated robust audit procedures of suppliers placed bans on contractors who force employees … Continue reading

Posted in Chap 05 Supply chain, Chap 11 Jobs and people, Sector: Retail | Tagged , , | Leave a comment

Chocolate in more forms than you can imagine

This is the retail outlet of Lindt’s Chocolate Museum in Cologne.  Again a highly sensory servicescape, with tantalising displays.

Posted in Chap 04 Location and design, Sector: Retail | Tagged | Leave a comment

Shopping behaviour in Dille and Kamille

This is the interior of Dille and Kamille, the homeware store, in Maastricht, Holland. It was fascinating to observe the behaviour of Dutch shoppers in this outlet today.  They… stroked fabric products picked up objects to look underneath handed objects … Continue reading

Posted in Chap 02 Winning Customers, Sector: Retail | Tagged , | Leave a comment

Ocado’s automated distribution centre

Given the previous blog about Amazon, I thought you’d like to see this.  Compare it with how you load your shopping trolley….

Posted in Chap 06 Materials and inventory, Sector: Retail | Tagged , , | Leave a comment

’21 data science systems used by Amazon to operate its business’

The headline is the title the second article by Vincent Granville, I referred to in my last post.  It identifies each part of the operation – such as supply chain, inventory, and payments – and identifies what is specifically being … Continue reading

Posted in Chap 01 Introduction, Sector: Retail | Tagged , , , , | Leave a comment

Big data selects locations for restaurant chain

Interesting insight on Deloitte’s website explaining how it has helped Hawksmoor select a new site in Edinburgh.  The consulting firm have developed a location planning tool – LocationEdge – that analyses the key drivers of performance of existing outlets, and … Continue reading

Posted in Chap 04 Location and design, Sector: Retail | Tagged | Leave a comment

Operations Insight: Gymshark

BBC’s ‘The Boss‘ has just featured Ben Francis, the 26 year old founder of Gymshark. This online business is now turning over £100 million a year, having started up only six years ago.  As the company’s website explains it “is … Continue reading

Posted in Chap 11 Jobs and people, Sector: Manufacturing, Sector: Retail | Tagged , , | Leave a comment