Category Archives: Sector: I.T. & ecommerce

How AI may revolutionise industrial design

Instead of being passive and logical, computers are becoming intuitive, as Maurice Conti explains in this TED video.  This has major implications for industrial design.

Posted in Chap 10 Processes and technology, Sector: I.T. & ecommerce | Leave a comment

Artificial intelligence – how it might impact on business success

A new discussion paper from mckinsey.com – “How artificial intelligence can deliver real value to companies”.  It includes a survey of 3,000 ‘AI aware companies’ across the world.  This suggests that early adopters of this technology have higher margins than … Continue reading

Posted in Chap 01 Introduction, Sector: Energy & Utilities, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Public Services & Charities, Sector: Retail | Tagged | Leave a comment

Digital transformation at work in a variety of industry settings

General Electric (GE) was created in 1892 through the merger of two companies, one of which was founded by Thomas Edison, the inventor of many electrical appliances.  Throughout the twentieth century it was one of world’s largest manufacturers of electrical … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Energy & Utilities, Sector: Hospitality & Tourism, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Public Services & Charities | Tagged | Leave a comment

Logistics in 2017

Always take with a pinch of salt anyone who forecasts trends for the forthcoming year.  Nonetheless it is sometimes worth looking at such forecasts, because they can tell you what is happening right now…  Here’s one CEO’s view of how … Continue reading

Posted in Chap 05 Supply chain, Chap 06 Materials and inventory, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Retail | Tagged , , | Leave a comment

‘Cognitive manufacturing’ – how the internet of things and analytics apply to factories

IBM Watson’s video is a great introduction to IoT and analytics in the manufacturing context…  

Posted in Chap 06 Materials and inventory, Chap 09 Quality, Chap 10 Processes and technology, Sector: I.T. & ecommerce, Sector: Manufacturing | Tagged , , , | Leave a comment

Operations Insight: Mulesoft’s organisational culture

This is how the people who work in Mulesoft see themselves… It provides a great insight into their organisational culture and how it relates to the goals of the organisation.   You get to see the staff’s average age, the … Continue reading

Posted in Chap 11 Jobs and people, Sector: I.T. & ecommerce | Tagged | Leave a comment

Mother Nature at the heart of nanotechnology

In this TED Talk Dr George Tulevski explains why nanotechnology has not yet delivered on its early promise to revolutionise everything from computing to medicine.  He is part of IBM’s carbon nanoelectronics research group, which is currently deploying natural chemical processes … Continue reading

Posted in Chap 10 Processes and technology, Sector: I.T. & ecommerce | Tagged | Leave a comment

No one offshores their operations any more, do they?

We define offshoring as moving operations from a high cost economy, often the ‘home’ country of the firm, to a low cost economy (page 444).  And this whole issue has had a much higher profile with the election of Donald … Continue reading

Posted in Chap 04 Location and design, Chap 17 Internationalisation and CSR, Sector: Financial Services, Sector: I.T. & ecommerce, Sector: Manufacturing | Tagged , , , , | Leave a comment

IBM’s revenues down for 19th quarter in a row…

As you know the focus of this blog is on operations, so I do not often comment on a company’s financial performance. But this headline about an iconic firm was so striking that I thought I would look into it … Continue reading

Posted in Chap 14 Operations strategy, Sector: I.T. & ecommerce | Tagged , | Leave a comment

Silicon Valley moves east?

This report from Capgemini Consulting identifies that Asia now hosts nearly one third of all the innovation centres built and operated, overtaking Europe for the first time.  Four Asian cities are leading the charge – Singapore, Bangalore, Shanghai, and Tokyo.

Posted in Chap 16 Innovation and CI, Sector: I.T. & ecommerce | Tagged , , | Leave a comment