Tag Archives: business model

The impact of seasonality and fuel costs on easyjet

easyjet shares lost 6% this week on the release of their half year results.  The airline, like most other similar airlines in Europe, always makes a loss in the winter months  due to lower levels of demand at this time … Continue reading

Posted in Chap 07 Capacity and demand, Sector: Hospitality & Tourism | Tagged , , , , | Leave a comment

Dropshipping pros and cons

I’ve frequently blogged about online retailing, but I have not mentioned an operations phenomenon that often underpins this business model – ‘dropshipping‘.   This is the concept of not holding any retail inventory, but shipping goods to customers directly from … Continue reading

Posted in Chap 06 Materials and inventory, Sector: Retail | Tagged , , , , , | Leave a comment

They add no value which is why they are called ‘scalpers’

I’ve not blogged about the entertainment industry much recently which is partly why this article – ‘The Concert Industry is Still Broken’ – caught my eye.  In it there’s some pretty robust language being used by entertainers who feel their fans are … Continue reading

Posted in Chap 05 Supply chain, Sector: Entertainment & Sport | Tagged , , | Leave a comment

‘Ways to win in emerging markets’

This article from http://www.strategy-business.com discusses ‘new’ ways to secure business in emerging market, most notably India, China and Brazil.  I’m not sure how ‘new’ they really are, but Wijeratne et al (2017) make some good points.  First, companies have become … Continue reading

Posted in Chap 17 Internationalisation and CSR, Sector: Energy & Utilities, Sector: Financial Services, Sector: Manufacturing | Tagged , , | Leave a comment

IBM’s revenues down for 19th quarter in a row…

As you know the focus of this blog is on operations, so I do not often comment on a company’s financial performance. But this headline about an iconic firm was so striking that I thought I would look into it … Continue reading

Posted in Chap 14 Operations strategy, Sector: I.T. & ecommerce | Tagged , | Leave a comment

How food retailers need to change their business model in response to online distributors

Insightful infographic by Oliver Wyman here that explains how the established food real chains need to respond to new competition from online operators such as AmazonFresh.  Most of the defensive tactics are operational – reduce costs, innovate in-store, and effective pricing. … Continue reading

Posted in Chap 14 Operations strategy, Sector: Retail | Tagged , , , | Leave a comment

‘Design thinking’ applied to higher education… and more

Don’t let anyone think that higher education is not a big business.  In the U.K. the sector has 2.3 million customers (i.e. students) of whom 13.5% are from outside the E.U., it employs nearly 400,000 people, and has a turnover … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Public Services & Charities | Tagged , | Leave a comment

Lululemon just a lemon?

I learned a new word today – “athleisure”.   This is the sector of the retail clothing market that designs and sells athletic clothing for non-athletic consumers.  It is a sector that Lululemon was in the vanguard of in the USA, so … Continue reading

Posted in Chap 02 Winning Customers, Sector: Retail | Tagged , , | Leave a comment

Eco hotels brand development and growth strategy

Eco Hotels is a newly formed hotel chain originating in India.  They currently have 3 The Eco properties and 3 Ecolodge properties.  From an operations perspective they have three interesting aspects. First, as their name suggests, they claim to be … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Hospitality & Tourism | Tagged , , , | Leave a comment

Barlows – five years on

I’ve been taking a look back at how the blog has developed over the last five years.  One of the first operators that I blogged about was Barlows – the Sheffield based shopfittters.  I then blogged about them again in … Continue reading

Posted in Chap 02 Winning Customers, Sector: Retail | Tagged , , , | Leave a comment