Tag Archives: business model

AI will change most firms business model

The latest BCG Artificial Intelligence Global Executive Study and Research Project  report has just been published on the MIT Sloan Management Review website (here).  It surveyed 3,076 executives from around the world, and interviewed 36 in depth.  One of the … Continue reading

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“…as a Service” applied to agriculture by the Small Robot Company

Back in 2012 I blogged about cloud computing and explained three alternative models of this –  ‘infrastructure as a service’ (IaaS), ‘platform as a service’ (PaaS), and ‘software as a service’ (SaaS).  The “… as a Service” business model is … Continue reading

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Mission Mars growth plans for Albert’s Schloss

Albert’s Schloss is a beer hall concept in Manchester, designed and operated by the Mission Mars group.  If you’ve not been there, do the next best thing – visit its website.  And if you’ve never heard of Mission Mars, here’s … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Hospitality & Tourism | Tagged , , | Leave a comment

The emergence of a new industry sector – eSports

Fascinating article from Deloitte Insights about the eSports industry.  The market for video games is more than double the global box-office sales for movies. A large niche in this market is competitive gaming – where individuals and teams compete against … Continue reading

Posted in Chap 01 Introduction, Sector: Entertainment & Sport | Tagged , , | Leave a comment

Gaucho… Oucho!

The Gaucho chain of restaurants has gone into administration.  Already this year other restaurant chains have announced closures – Jamie’s Italian, Prezzo and Byrons.  This has been put down to “consumers changing the spending habits”. Source: https://www.bbc.co.uk/news/business-44870789 But let’s look at … Continue reading

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Cost and speed no longer a trade off in online retailing

In our book and on this blog we bang on about order winners (OWs).  Just to remind you an OW is a “characteristic which directly contributes to winning business from customers”.  And we go on to say OWs “are unlikely … Continue reading

Posted in Chap 02 Winning Customers, Sector: I.T. & ecommerce | Tagged , , , , | Leave a comment

Differentiating between “regular” and “premium” customers

There are many operations in which there are different classes of customer – such as hotels, hairdressers, and airlines.  This is based usually on how much the customer pays for different levels of service.  In many cases it is not … Continue reading

Posted in Chap 08 Queuing and customers, Sector: Transportation | Tagged , , , | Leave a comment

You’ve heard of Ola, Jump, Ofo, Mobike and oBike – of course….

This is an interesting example of how new technology enables the business model to be modified and as a result be very much more profitable.  All of the above are operators of dockless hire bikes, in countries all around the … Continue reading

Posted in Chap 14 Operations strategy, Sector: Transportation | Tagged , , | Leave a comment

Budget v. Boutique – slugging it out in the gym sector

Interesting piece on Radio 4’s You and Yours this morning.  Apparently, according to Mintel, the sector is forecast to grow from £3 bn annual turnover now up to £4 bn by 2022.  But mid-market gym operators are suffering because they … Continue reading

Posted in Chap 02 Winning Customers, Sector: Entertainment & Sport | Tagged , , | Leave a comment

Glamping is morphing into a pop-up five star luxury hotel experience

There is a growing market for bespoke holidays, in pop-up accommodation with all the facilities and aesthetics of a five star luxury hotel.  A market leader in this sector is Amazing Escapes.  Each year they create 3 or 4 “pop-up … Continue reading

Posted in Chap 01 Introduction, Sector: Hospitality & Tourism | Tagged , | Leave a comment