Tag Archives: business model

“…as a Service” applied to agriculture by the Small Robot Company

Back in 2012 I blogged about cloud computing and explained three alternative models of this –  ‘infrastructure as a service’ (IaaS), ‘platform as a service’ (PaaS), and ‘software as a service’ (SaaS).  The “… as a Service” business model is … Continue reading

Posted in Chap 14 Operations strategy, Sector: Agriculture & Food | Tagged , , | Leave a comment

Mission Mars growth plans for Albert’s Schloss

Albert’s Schloss is a beer hall concept in Manchester, designed and operated by the Mission Mars group.  If you’ve not been there, do the next best thing – visit its website.  And if you’ve never heard of Mission Mars, here’s … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Hospitality & Tourism | Tagged , , | Leave a comment

The emergence of a new industry sector – eSports

Fascinating article from Deloitte Insights about the eSports industry.  The market for video games is more than double the global box-office sales for movies. A large niche in this market is competitive gaming – where individuals and teams compete against … Continue reading

Posted in Chap 01 Introduction, Sector: Entertainment & Sport | Tagged , , | Leave a comment

Gaucho… Oucho!

The Gaucho chain of restaurants has gone into administration.  Already this year other restaurant chains have announced closures – Jamie’s Italian, Prezzo and Byrons.  This has been put down to “consumers changing the spending habits”. Source: https://www.bbc.co.uk/news/business-44870789 But let’s look at … Continue reading

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Cost and speed no longer a trade off in online retailing

In our book and on this blog we bang on about order winners (OWs).  Just to remind you an OW is a “characteristic which directly contributes to winning business from customers”.  And we go on to say OWs “are unlikely … Continue reading

Posted in Chap 02 Winning Customers, Sector: I.T. & ecommerce | Tagged , , , , | Leave a comment

Differentiating between “regular” and “premium” customers

There are many operations in which there are different classes of customer – such as hotels, hairdressers, and airlines.  This is based usually on how much the customer pays for different levels of service.  In many cases it is not … Continue reading

Posted in Chap 08 Queuing and customers, Sector: Transportation | Tagged , , , | Leave a comment

You’ve heard of Ola, Jump, Ofo, Mobike and oBike – of course….

This is an interesting example of how new technology enables the business model to be modified and as a result be very much more profitable.  All of the above are operators of dockless hire bikes, in countries all around the … Continue reading

Posted in Chap 14 Operations strategy, Sector: Transportation | Tagged , , | Leave a comment

Budget v. Boutique – slugging it out in the gym sector

Interesting piece on Radio 4’s You and Yours this morning.  Apparently, according to Mintel, the sector is forecast to grow from £3 bn annual turnover now up to £4 bn by 2022.  But mid-market gym operators are suffering because they … Continue reading

Posted in Chap 02 Winning Customers, Sector: Entertainment & Sport | Tagged , , | Leave a comment

Glamping is morphing into a pop-up five star luxury hotel experience

There is a growing market for bespoke holidays, in pop-up accommodation with all the facilities and aesthetics of a five star luxury hotel.  A market leader in this sector is Amazing Escapes.  Each year they create 3 or 4 “pop-up … Continue reading

Posted in Chap 01 Introduction, Sector: Hospitality & Tourism | Tagged , | Leave a comment

Don’t put the digital technology cart before the strategic horse

I’ve blogged a lot about the fourth industrial revolution and the technologies that are transforming the way in which business is done.  And I’ve provided links to a lot of articles like this one from the MITSloan Management Review – … Continue reading

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