Tag Archives: organisational culture

It’s not about free snacks… engagement and culture compared

Came across this interesting strategy+business article that identifies the difference between organisational culture and employee engagement.  I could not quite understand why it mentioned “free snacks”  Then came across this USA Today article headlined “The key to happiness at work is free … Continue reading

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Messy management for a complex world

This article on the bcg.com website discusses the implications of managing in an increasingly complex world.  Management tends to be thought of as oversight of an ‘ordered‘ system.  Reeves et al (2017) describe it thus – “factory production, which can be … Continue reading

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How does data science fit within an organisation?

Having recently blogged about digital transformation (i.e. IoT and AI), it begs the question how data analysts fit into the typical organisation.  Piva (2016), on his blog, suggests that there are four ways this is happening: “Centralised” – analytics is … Continue reading

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Reigniting growth in stagnant industrial companies

This article on the Bain & Co website looks at the issue of why so many industrial companies plateau, rather than continue to grow.  From talking to these companies, Bain & Co identify that it is not external factors that … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Manufacturing | Tagged , , | Leave a comment

Operations Insights from Purple Cubed

Purple Cubed are an “employee engagement” and “talent management” consulting firm, with clients operating “people centric” businesses, especially in the hospitality industry.  Their consulting services are underpinned by their ‘Talent Toolbox’ which digitises “critical people processes like talent reviews, goal … Continue reading

Posted in Chap 11 Jobs and people, Sector: Hospitality & Tourism | Tagged , , | Leave a comment

When corporate cultures clash…

When American retail giant Walmart acquired online retailer jet.com last year it hit the headlines because of the $3.3 bn price tag.  Subsequently, the merged companies have been in the news because of the ongoing clash between their two corporate … Continue reading

Posted in Chap 11 Jobs and people, Sector: Retail | Tagged , | Leave a comment

Adapting the in-house food experience for modern work practices

I’ve not blogged much about contract foodservice, but an article in July‘s EP Magazine (page 29) caught my eye.  Adrian Evans, Sodexo’s Transformation Director, is talking about how market research is applied to workplace restaurants.  This highlights one of the key issues relating … Continue reading

Posted in Chap 02 Winning Customers, Sector: Hospitality & Tourism | Tagged , , , , | Leave a comment

Managing virtual teams

A feature of i4.0, digitisation, and globalisation is that some organisations, or parts of an organisation, have teams working together on a virtual basis.  They rarely meet in person, communicate with each other electronically, and may be working from home. … Continue reading

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The tension between six sigma and innovation

Every now and again you come across something that you wish you’d read and/or blogged about years ago.  So it is with this article by Brian Hindo written in 2007, and to be found on the Bloomberg.com website.  It does … Continue reading

Posted in Chap 09 Quality, Sector: Manufacturing | Tagged , , | Leave a comment

Operations Insight: Mulesoft’s organisational culture

This is how the people who work in Mulesoft see themselves… It provides a great insight into their organisational culture and how it relates to the goals of the organisation.   You get to see the staff’s average age, the … Continue reading

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