Tag Archives: organisational culture

Reigniting growth in stagnant industrial companies

This article on the Bain & Co website looks at the issue of why so many industrial companies plateau, rather than continue to grow.  From talking to these companies, Bain & Co identify that it is not external factors that … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Manufacturing | Tagged , , | Leave a comment

Operations Insights from Purple Cubed

Purple Cubed are an “employee engagement” and “talent management” consulting firm, with clients operating “people centric” businesses, especially in the hospitality industry.  Their consulting services are underpinned by their ‘Talent Toolbox’ which digitises “critical people processes like talent reviews, goal … Continue reading

Posted in Chap 11 Jobs and people, Sector: Hospitality & Tourism | Tagged , , | Leave a comment

When corporate cultures clash…

When American retail giant Walmart acquired online retailer jet.com last year it hit the headlines because of the $3.3 bn price tag.  Subsequently, the merged companies have been in the news because of the ongoing clash between their two corporate … Continue reading

Posted in Chap 11 Jobs and people, Sector: Retail | Tagged , | Leave a comment

Adapting the in-house food experience for modern work practices

I’ve not blogged much about contract foodservice, but an article in July‘s EP Magazine (page 29) caught my eye.  Adrian Evans, Sodexo’s Transformation Director, is talking about how market research is applied to workplace restaurants.  This highlights one of the key issues relating … Continue reading

Posted in Chap 02 Winning Customers, Sector: Hospitality & Tourism | Tagged , , , , | Leave a comment

Managing virtual teams

A feature of i4.0, digitisation, and globalisation is that some organisations, or parts of an organisation, have teams working together on a virtual basis.  They rarely meet in person, communicate with each other electronically, and may be working from home. … Continue reading

Posted in Chap 11 Jobs and people | Tagged , , | Leave a comment

The tension between six sigma and innovation

Every now and again you come across something that you wish you’d read and/or blogged about years ago.  So it is with this article by Brian Hindo written in 2007, and to be found on the Bloomberg.com website.  It does … Continue reading

Posted in Chap 09 Quality, Sector: Manufacturing | Tagged , , | Leave a comment

Operations Insight: Mulesoft’s organisational culture

This is how the people who work in Mulesoft see themselves… It provides a great insight into their organisational culture and how it relates to the goals of the organisation.   You get to see the staff’s average age, the … Continue reading

Posted in Chap 11 Jobs and people, Sector: I.T. & ecommerce | Tagged | Leave a comment

Birmingham Children’s Hospital outstanding

Listening to Today on Radio 4 this morning, Sarah-Jane Marsh, the CEO of Birmingham Childrens Hospital was inspirational.  Eight years ago this hospital was identified as having major shorting comings in three key areas of provision.  Today it is the … Continue reading

Posted in Chap 09 Quality, Chap 16 Innovation and CI, Sector: Public Services & Charities | Tagged , , | Leave a comment

What innovation professionals think about innovation

This is PA Consulting’s take on the ‘Innovation Roundtable Summit’ held recently in Copenhagen.  What is striking is that the three things highlighted resonate with several of my most recent blogs – internet of things, organisational culture, and open-sourcing.

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The new principles of brand leadership

Deloitte have studied 150 global brands across 28 countries to see how they are competing in today’s world.  At this site, you can download an executive summary of this report, or the full report. They identify operators having adopted one … Continue reading

Posted in Chap 02 Winning Customers, Chap 04 Location and design, Chap 14 Operations strategy, Sector: Entertainment & Sport, Sector: Financial Services, Sector: Hospitality & Tourism, Sector: Manufacturing, Sector: Retail | Tagged , , | Leave a comment