Tag Archives: organisational culture

Building a brand based on organisational cultural identity

A ‘new’ hotel chain has just been launched in the U.K. – the House of Thwaites.  From an OM perspective what is interesting about this is two things – the role of organisational culture and the service firm life cycle … Continue reading

Posted in Chap 03 Processes and life cycles, Chap 11 Jobs and people, Sector: Hospitality & Tourism | Tagged , , | Leave a comment

Changing an organisation’s culture is hard, but just about doable – maybe

Given that I have banged on about organisational culture and its importance ever since I started this blog, it seems I have ignored the topic for the last few months.  So this article, on the strategy-business website, rectifies this. I … Continue reading

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Operations Insight: ING – how a bank became agile

Banks are not normally though of as being very flexible or agile.  But Dutch bank ING  decided to transform the way in which it works and model itself on so-called agile organisations such as Spotify, Google, Netflix and Zappos.  The … Continue reading

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Thinking about changing corporate culture in a different way – maybe?

This article on the Bain website is called “Culture’s Role in Corporate Transformation“.  But I draw it to your attention because it develops a pragmatic approach to managing culture (in as much as culture can ever be “managed”).  It proposes … Continue reading

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Will “vitality” become the next big idea in management theory?

“How Vital Companies Think, Act and Thrive” is an interesting article from the BCG Henderson Institute.  It caught my eye because of two assertions it makes (based on their research): “…there is a statistically significant relationship between innovation and diversity … Continue reading

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Sustained cost transformation

All organisations need to manage their costs.  Most will also be striving to minimise these costs.  But there is lots of evidence to show that firms are not in control of their costs as they would like to be, nor … Continue reading

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Disrupting an entire industry – from the heart

This 35 minute video shows Jay Rogers, CEO and Co-Founder of Local Motors talking about his operations.  In it he discusses how his company is reinventing the automative industry.   At the heart of this are co-creation, micro-manufacturing and the … Continue reading

Posted in Chap 03 Processes and life cycles, Chap 10 Processes and technology, Sector: Manufacturing | Tagged , , , , | Leave a comment

Agile organisations – soon to become the norm?

Agility and being agile seem to be today’s buzz words.  In our book we discuss agility with regards production processes.   Recently in this blog, we have discussed the concept of agile project management.  Now this McKinsey & Company article … Continue reading

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Life at Lego

This three minute video gives insight into Lego’s organisational culture.

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Insight into Google’s organisational culture

This BBC video takes a look at Google’s organisational culture.  

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