Tag Archives: product recall

How many product recalls in May already?

Having just blogged about service recovery, this seems like a good topic to look at!  Consumer Affairs is a consumer website in the USA that lists product recalls.  So far this month they have 18 listed for products ranging from … Continue reading

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When does a defective product become more valuable than the standard product?

There are some products that are more valuable when they do not conform to the standard expected.  This applies to postage stamps, and also units of currency.  I was reminded of this when this story  broke in the news.  It … Continue reading

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Land Rover and Jaguar recall 104,000 vehicles in USA

Land Rover and Jaguar have announced a recall of 74, 648 range rovers in the USA sold between 2006 and 2012, due to a problem with  the front brake hoses.  These might split and leak brake fluid.  At the same time 4,787 Jaguar … Continue reading

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Many more car recalls to come – due to diligence, parts sharing & extended supply chains

This week Toyota recalled 1.75 million vehicles to have various faults rectified.  These were: brake problems on Crown Majesta, Noah and Voxy models faulty fuel delivery systems on Lexus models potential fuel leaks on Auris models None of these faults … Continue reading

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Research Insight: How sourcing may affect product recalls

Very interesting article in the latest Journal of Operations Management.  Steven et al’s (2014) ‘Global sourcing and quality recalls: An empirical study of outsourcing-supplier concentration product recalls linkages’ researches product recalls across a wide range of industry sectors.  It seeks … Continue reading

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Outcome of Dreamliner design fault – most interesting

As you know we have been following the Dreamliner story with some interest.  Today the BBC reports that “Boeing has admitted that it may never know what caused the battery malfunctions that resulted in all its 787 Dreamliner aircraft being … Continue reading

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Honda product recall

Honda have just announced that they will be contacting the 171,172 owners of their Jazz model manufactured in Swindon between 2002 and 2008.  This is in order to fix a problem with master window switch, which can cause the circuitboard to … Continue reading

Posted in Chap 09 Quality, Sector: Manufacturing | Tagged | 1 Comment

Product recalls

In earlier posts, we highlighted one or two products that had been recalled due to health and safety issues.   But it occured to us that it is not always easy to find out about these things, so we wondered what … Continue reading

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Airline food tampering

I previously held an endowed chair of Production and Operations Management.  This endowment was from the International Travel Catering Association (ITCA).  So I was most interested to read that needles were found in sandwiches, served to business class passengers, on four  Delta … Continue reading

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Britvic product recall

Soft drinks manufacturer Britvic has had to recall its Fruit Shoot product due to a potentially faulty cap.  It orginally predicted that this would affect profits by £1m to £5m.  But it has now announced that it could cost Britvic up … Continue reading

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