Tag Archives: digital

Mass personalisation of bottles

We have posted a great deal about mass customisation on this blog, but not much about mass personalisation.  This takes two main forms – package personalisation and product personalisation.  The former refers to having packaging designed specifically for individuals (sometimes … Continue reading

Posted in Chap 15 Lean and agile, Sector: Agriculture & Food | Tagged , , | Leave a comment

Crowdsourcing continuous improvement

This blog has been going for over five years now.  And we are always on the hunt for new material, from sources that we have not used before.  So every now and again I type two apparently unconnected topics into … Continue reading

Posted in Chap 16 Innovation and CI | Tagged , , , , , | Leave a comment

The digital supply chain

This video from PwC explains how supply chains can be reconfigured to speed up deliveries to consumers operating in a digital world.

Posted in Chap 05 Supply chain, Sector: Manufacturing, Sector: Retail | Tagged , , , , | Leave a comment

Leaders way behind the A.I. curve?

Thoughtful piece in the Sloan Management Review concerning the adoption of A.I.  Mukherjee argues that CEOs and consultants are far too complacent about the speed that A.I. will be adopted and hence unprepared for the disruption that it will cause. … Continue reading

Posted in Chap 10 Processes and technology | Tagged , , , | Leave a comment

Manufacturer’s views on a range of issues

Interesting insight into the major concerns UK manufacturers have right now, on themanufacturer.com website.  Although the headline is about barriers to innovation, the discussion is more wide ranging than that.  There are some good examples of how new technologies are … Continue reading

Posted in Chap 14 Operations strategy, Sector: Manufacturing | Tagged , , , | Leave a comment

The smart factory – more than just automation

In this Deloitte Insights article, Burke et al discuss the concept of the ‘smart factory’.  This concept is based on utilising real-time data to achieve: “horizontal integration through the myriad operational systems that power the organization; vertical integration through connected … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Manufacturing | Tagged , , , | Leave a comment

“Pivoting” supply chains – using smart technology to make supply chains dynamic as well as fast

There is an insightful article in MITSloan Management Review this month.  It investigates the cutting edge of supply chain management and explains why smart technology should not be used just to make logistics faster, more reliable and cost less.  It should … Continue reading

Posted in Chap 05 Supply chain, Sector: Manufacturing, Sector: Retail | Tagged , , , | Leave a comment

How to ruin a perfectly lovely morning – AGAIN

Four weeks ago I blogged about how it took me nearly two hours to reorder my prescription because my surgery had switched to http://www.patientaccess.com.  Having eventually succeeded in  logging on and placing my order last month, I assumed it would … Continue reading

Posted in Chap 10 Processes and technology, Sector: Public Services & Charities | Tagged , , | Leave a comment

Mobility as a Service (MaaS) – whim away whim away…

Great article explaining the concept of Mobility as a Service from Deloitte Insights.  Helsinki is planning that no citizen need own a vehicle to get around the city because all forms of public (e.g. bus and train) and private (e.g. … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Transportation | Tagged , , | Leave a comment

Today’s complex world is turning teamwork into “extreme teaming”

Interesting interview in the MITSloan Management Review with Prof. Amy Edmondson, co-author of a new book entitled “Extreme Teaming: Lessons in Complex, Cross-Sector Leadership” (published by Emerald).  In it she argues that increasingly innovation requires specialists from across different fields … Continue reading

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