Tag Archives: digital

Beyond the hype of i4.0 – the fourth industrial revolution

KPMG have produced a 24 page report that seeks to separate the rhetoric from the reality of the so-called fourth industrial revolution.   It “offers a realistic perspective on the current state of i4.0 adoption and readiness across the market…. based … Continue reading

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Digital transformation at work in a variety of industry settings

General Electric (GE) was created in 1892 through the merger of two companies, one of which was founded by Thomas Edison, the inventor of many electrical appliances.  Throughout the twentieth century it was one of world’s largest manufacturers of electrical … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Energy & Utilities, Sector: Hospitality & Tourism, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Public Services & Charities | Tagged | Leave a comment

Digital Twins

If you’ve not come across this before a digital twin is a computerised version of a physical asset, as this Microsoft video explains.  The twin is used to run simulations to help understand a wide range of issues such as … Continue reading

Posted in Chap 10 Processes and technology, Sector: Manufacturing | Tagged | Leave a comment

Implications of AI for the travel industry

Over the next few years, consumers and employees will increasingly speak to their smart devices rather than use a key board. This has significant implications for how consumers will buy products and services and for how these products will be made … Continue reading

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Operations Insight: MyDisney Experience App

Disney Theme Parks have always been at the forefront of managing queues.  They were one of the first organisations to understand the psychology of waiting lines (page 208) and implement policies designed to occupy people’s time, turn uncertain waits into … Continue reading

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How Disney is leveraging digital technologies to enhance their “magic”

Previously we have blogged (28 August) about Capgemini’s Digital Transformation Review, which provides insights as to how companies are using digital technologies to transform their business model and operations.  This consulting company also has a number of more in-depth insights … Continue reading

Posted in Chap 03 Processes and life cycles, Chap 10 Processes and technology, Sector: Entertainment & Sport, Sector: Hospitality & Tourism | Tagged , , , , | Leave a comment