Categories
- Chap 01 Introduction
- Chap 02 Winning Customers
- Chap 03 Processes and life cycles
- Chap 04 Location and design
- Chap 05 Supply chain
- Chap 06 Materials and inventory
- Chap 07 Capacity and demand
- Chap 08 Queuing and customers
- Chap 09 Quality
- Chap 10 Processes and technology
- Chap 11 Jobs and people
- Chap 12 New products and services
- Chap 13 Projects and crises
- Chap 14 Operations strategy
- Chap 15 Lean and agile
- Chap 16 Innovation and CI
- Chap 17 Internationalisation and CSR
- Operations Management
- Sector: Construction
- Sector: Energy & Utilities
- Sector: Entertainment & Sport
- Sector: Financial Services
- Sector: Hospitality & Tourism
- Sector: I.T. & ecommerce
- Sector: Manufacturing
- Sector: Public Services & Charities
- Sector: Retail
- Uncategorized
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Tag Archives: jobs & work
Operations Insights from Purple Cubed
Purple Cubed are an “employee engagement” and “talent management” consulting firm, with clients operating “people centric” businesses, especially in the hospitality industry. Their consulting services are underpinned by their ‘Talent Toolbox’ which digitises “critical people processes like talent reviews, goal … Continue reading
Enabling work in the gig economy
Having mentioned gigtogig in yesterday’s blog, I thought you’d be interested to see how it works in practice… And this is how the operator makes work available to potential workers…
How independents can compete with chains using newly developed web-based services
Interesting piece on the hotelowner.co.uk website explaining how independent operators can take advantage of some startups that will facilitate their business. The five they list are as follows: Hotelchamp – this is software that is designed to optimise the effectiveness … Continue reading
Posted in Chap 05 Supply chain, Sector: Hospitality & Tourism
Tagged ecommerce, jobs & work, supply chain, technology
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Adapting the in-house food experience for modern work practices
I’ve not blogged much about contract foodservice, but an article in July‘s EP Magazine (page 29) caught my eye. Adrian Evans, Sodexo’s Transformation Director, is talking about how market research is applied to workplace restaurants. This highlights one of the key issues relating … Continue reading
“Good work”?
Yesterday, Matthew Taylor launched his “Review of Modern Working Practices”. Commissioned by the UK government this was specifically to report on the so-called ‘gig economy’ and zero hours contracts. This link takes you to the Royal Society of Arts … Continue reading
Posted in Chap 11 Jobs and people
Tagged flexible working, jobs & work, productivity
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Managing virtual teams
A feature of i4.0, digitisation, and globalisation is that some organisations, or parts of an organisation, have teams working together on a virtual basis. They rarely meet in person, communicate with each other electronically, and may be working from home. … Continue reading
Implications of industrial robots in emerging economies
Most of the blogs and articles about automation and robots reflect on how this will affect fully industrialised countries, with a strong manufacturing base. But the majority of countries are not like this. This article on the World Economic … Continue reading
‘1 million for work flexibility’
In the UK there has been much debate about the so-called gig economy, zero hours contracts, and flexible working. I have blogged about how it is perceived to be undesirable by some politicians, employers and trades unions here in the … Continue reading
The impact of Brexit on the UK labour market as it relates to the hospitality industry
We talk about the importance of understanding the labour market and its impact on managing employees on pages 282 to 284 of our book. Currently the UK government’s decision to trigger Article 50 in order to leave the EU has resulted … Continue reading
“Stressful dead end jobs are bad for productivity”
In his tenth annual lecture as Chief Executive of the Royal Society for the Arts, Manufactures and Commerce, Matthew Taylor reflected on the quality of work in the UK. Taylor’s views are of interest because he was appointed by the government … Continue reading
Posted in Chap 11 Jobs and people, Operations Management
Tagged ethics, flexible working, jobs & work
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