Tag Archives: operations video

The future of retailing? Wheelys 247 is beta testing in Shanghai.

Posted in Chap 10 Processes and technology, Sector: Retail | Tagged , , | Leave a comment

Operations Insight: MyDisney Experience App

Disney Theme Parks have always been at the forefront of managing queues.  They were one of the first organisations to understand the psychology of waiting lines (page 208) and implement policies designed to occupy people’s time, turn uncertain waits into … Continue reading

Posted in Chap 08 Queuing and customers, Sector: Hospitality & Tourism | Tagged , , | Leave a comment

Market intelligence on suppliers

There’s nothing more frustrating than setting up your own operations to run smoothly and efficiently, only to be let down by suppliers.  That’s why it’s the Operations Manager’s responsibility to also manage the supply chain.  This means signing procurement contracts … Continue reading

Posted in Chap 05 Supply chain | Tagged , , , , | Leave a comment

How they assemble Rolls Royce motor cars

This video dispels all the stereotypes about manufacturing being dirty, noisy and oppressive.  No commentary, no background music, just the majesty of the assembly line.

Posted in Chap 03 Processes and life cycles, Sector: Manufacturing | Tagged , | Leave a comment

Two Bit Circus – ‘micro-footprinting’ the amusement park

I’ve blogged about ‘micro-footprinting’ before – supermarkets opening mini-versions of their stores, burger chains with mini-outlets in cinemas, and so on.  It now seems that one concept that normally has a huge footprint – the amusement park – is about to … Continue reading

Posted in Chap 04 Location and design, Sector: Entertainment & Sport | Tagged , | Leave a comment

Operations Insights from BBC documentary series?

Regular readers of this blog may wonder why I’ve not blogged about two series on BBC television that ‘go behind the scenes’ of real life operations.  I’m talking about ‘Inside the Factory‘, now into its second series on BBC2, and … Continue reading

Posted in Chap 01 Introduction, Sector: Hospitality & Tourism, Sector: Manufacturing | Tagged | Leave a comment

Post-Brexit UK trade deal with USA

Prof Chris Elliott outlines his concerns about the proposed trade deal between the UK and USA from the point of view of food safety and ethical production standards. His full article can be read on The Grocer website.    

Posted in Chap 17 Internationalisation and CSR, Sector: Retail | Tagged , , | Leave a comment

Barlows – five years on

I’ve been taking a look back at how the blog has developed over the last five years.  One of the first operators that I blogged about was Barlows – the Sheffield based shopfittters.  I then blogged about them again in … Continue reading

Posted in Chap 02 Winning Customers, Sector: Retail | Tagged , , , | Leave a comment

Steel yourself! Hot strip rolling mill made from Lego

To coincide with the launch of the Lego movie, I thought you hard core operations  management geeks would like to see this Lego model of a steel mill (albeit that it rolls cardboard not hot steel). Just in case you’re … Continue reading

Posted in Chap 03 Processes and life cycles, Sector: Manufacturing | Tagged | Leave a comment

Successful test flight for VSS Unity

Virgin Galactic continues its development of its tourism space ship, despite the setback it had two years ago when a test vehicle broke up in mid flight.  This video shows the first unpowered test flight since then. I first blogged … Continue reading

Posted in Chap 13 Projects and crises, Sector: Hospitality & Tourism | Tagged , , | Leave a comment