Tag Archives: value chain

They add no value which is why they are called ‘scalpers’

I’ve not blogged about the entertainment industry much recently which is partly why this article – ‘The Concert Industry is Still Broken’ – caught my eye.  In it there’s some pretty robust language being used by entertainers who feel their fans are … Continue reading

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2020 – economic drivers of change

Deloitte’s economic drivers of change can be found here.  Many of these have direct implication for operations and operations managers. Fiscal stress – demographic changes (see previous blog), especially ageing and a potential decline in the proportion of workers in … Continue reading

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Why ‘servitised manufacturers’ have to think and act in new ways

As we have seen in previous blogs, the adoption of servitisation is widespread – across many industry sectors and across many countries. The key challenge of this strategy is that it requires manufacturers to think and act in different ways to the way … Continue reading

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Types of product-service system within a servitisation strategy

This is next in our series of blogs on servitisation, providing ‘everything you need to know’ on this topic. Many authors argue that this strategy is about creating what is now termed a product-service system (PSS). There are our basic types … Continue reading

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Why Operations Management is Cinderella and other management functions are the ugly sisters

I know I am in danger of sounding paranoid, but for a long time I’ve wondered why Operations Management has a too low profile and fails to get the credit it deserves.  I’ve recently blogged about HR and Finance and the (over) … Continue reading

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