Tag Archives: payment terminal

ATMs in North Korea!

North Korea has been in the headlines recently, but mainly with regard to IBMs rather than ATMs.  But this story is all about how newly installed ATMs at Pyongyang Airport do not appear to be functioning.   Now I’m not … Continue reading

Posted in Chap 10 Processes and technology, Sector: Financial Services, Sector: Hospitality & Tourism | Tagged , , | Leave a comment

Wave and pay

Apparently we are all going to be using contactless credit and debit cards soon.   But so far I’ve not actually seen anyone using this system?  This is despite the fact that 34.5 million cards have been issued and there … Continue reading

Posted in Chap 10 Processes and technology, Sector: Retail | Tagged | Leave a comment

Mobile money

In the developed world, we are using cash less and less.  Wages and bills are paid directly from one account to another, whilst day-to-day transactions are paid for by debit or credit card.  But this is not the case in … Continue reading

Posted in Chap 10 Processes and technology | Tagged , , | Leave a comment

Chip and signature

Everyone pays by card these days.  (Indeed this professor is driven nuts in Starbucks by customers using this method to pay for a coffee – has no one under thirty heard of cash?).  Most of us use a chip and pin … Continue reading

Posted in Chap 04 Location and design, Sector: Retail | Tagged | Leave a comment

‘Restaurant rage’ research

A recent study has found that many restaurant customers are unhappy with delays in paying for restaurant services.  Over half (51%) of the 2,00 customers surveyed said that bars and restaurants need to improve when it comes to speeding up payment. 42% … Continue reading

Posted in Chap 08 Queuing and customers, Sector: Hospitality & Tourism | Tagged , , | Leave a comment