Category Archives: Chap 17 Internationalisation and CSR

Operations Insight: Whitbread Sustainability Report 2016/17

Whitbread PLC operates the Premier Inn hotel chain, Costa Coffee outlets, and a number of restaurant brands on nearly 5,000 sites across the U.K, employing around 50,000 people.  It is also expanding into international markets.  The company has recently released … Continue reading

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Wingstop winging its way to the UK

This restaurant chain is set to open 100 new outlets in the UK in the next 12 years.  If you’ve not heard of it here is their corporate video.  But what interests me is it’s growth strategy and its international … Continue reading

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No one offshores their operations any more, do they?

We define offshoring as moving operations from a high cost economy, often the ‘home’ country of the firm, to a low cost economy (page 444).  And this whole issue has had a much higher profile with the election of Donald … Continue reading

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Operations Insight: Corporate citizenship at MMC

Marsh & McLennan is a global professional services company employing 60,000 people.  It was created by merging four companies each specialising in different aspects of consulting, insurance and risk management.   Of particular interest here is its approach to corporate … Continue reading

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‘Ways to win in emerging markets’

This article from http://www.strategy-business.com discusses ‘new’ ways to secure business in emerging market, most notably India, China and Brazil.  I’m not sure how ‘new’ they really are, but Wijeratne et al (2017) make some good points.  First, companies have become … Continue reading

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Umami Burger’s international expansion strategy – logical or bonkers?

This article, based on the firm’s press release, explains that the Japanese-themed burger chain Umami Burger is to open it’s first restaurant outside the USA in Tokyo. The Founder of the chain of 24 restaurants Sam Nazarian states, “Umami Burger has … Continue reading

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Earth Day 2017 proclamations and melting ice

Lots of links on my Twitter feed to organisations proclaiming what they are doing with regards sustainability because 22 April is Earth Day.  I will share some of these with you.  But as this is an issue that should be … Continue reading

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Post-Brexit UK trade deal with USA

Prof Chris Elliott outlines his concerns about the proposed trade deal between the UK and USA from the point of view of food safety and ethical production standards. His full article can be read on The Grocer website.    

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Corporate social responsibility case studies

This website has a library of over 30 free case studies and teaching notes that focus on the topic of individual and corporate philanthropy (in the USA).  For instance, the Palantir case explores how a Silicon Valley Software company set … Continue reading

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Going international

Check out this article about how to “go global”.  It provides a practitioner insight into this phenomenon.  Interesting that they identify the four major challenges of international growth as these: language and cultural values; tax codes and compliance issues; “slower pace” (from … Continue reading

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