Category Archives: Chap 14 Operations strategy

Low cost airlines – the story of Goldilocks

There has been a lot in the media recently about low cost airlines – with the demise of Monarch and the cancelling of thousands of flights by Ryanair.  For me this illustrates how getting your strategy “just right” is incredibly … Continue reading

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Messy management for a complex world

This article on the bcg.com website discusses the implications of managing in an increasingly complex world.  Management tends to be thought of as oversight of an ‘ordered‘ system.  Reeves et al (2017) describe it thus – “factory production, which can be … Continue reading

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How is artificial intelligence (AI) affecting business?

The MITSloan Management Review, in collaboration with the Boston Consulting Group, have just published a report entitled ‘Reshaping Business with Artificial Intelligence’.  This is based on a global survey of 3,000 executives and in-depth discussions with 30 AI experts.  A … Continue reading

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Push, Pull and Ply – three alternative strategies in the grocery market

There has been a lot of discussion in the media about how Walmart will compete with Amazon now that it has acquired Whole Foods.  But what about all the other grocery retailers, how will they compete? This article identifies that … Continue reading

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Digitising strategy and operations – Aha!

Management textbooks, whether they be about strategy, operations, marketing or H.R., are full of ‘tools’ that an organisation might use in order to succeed.  Such tools include mission statements, SWOT analysis, competitor and market analysis, budgeting, goals and objectives, performance … Continue reading

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Why operations are at the heart of any business strategy

I blog about operations.  But this has to be placed in the context of the overall strategy of the business or organisation conducting those operations.  So it’s worth now and again to ponder on strategy, and reflect on current thinking … Continue reading

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Shared services at BAESystems

BAESystems is the UK’s largest defence and security company, employing 39,000 people.  It has four main operational divisions – maritime, regional aircraft, military air & information, and applied intelligence (cyber operations).  To support these, the company has a fifth division … Continue reading

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White Paper on Servitisation

I’ve blogged before about this issue of how manufacturers are no longer selling their products but selling the services that their products provide.  For a more detailed understanding of how this can be implemented successfully manufacturer.com have published a white … Continue reading

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IBM’s revenues down for 19th quarter in a row…

As you know the focus of this blog is on operations, so I do not often comment on a company’s financial performance. But this headline about an iconic firm was so striking that I thought I would look into it … Continue reading

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How food retailers need to change their business model in response to online distributors

Insightful infographic by Oliver Wyman here that explains how the established food real chains need to respond to new competition from online operators such as AmazonFresh.  Most of the defensive tactics are operational – reduce costs, innovate in-store, and effective pricing. … Continue reading

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