Category Archives: Chap 14 Operations strategy

Will “vitality” become the next big idea in management theory?

“How Vital Companies Think, Act and Thrive” is an interesting article from the BCG Henderson Institute.  It caught my eye because of two assertions it makes (based on their research): “…there is a statistically significant relationship between innovation and diversity … Continue reading

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What worries CEOs in 2018?

PwC conduct have conducted a survey of CEOs for the last 20 years.  Their latest study reports on 1,293 CEOs from around the world.  I am going to focus on the “threats’ they identify and the extent to which these … Continue reading

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Sustained cost transformation

All organisations need to manage their costs.  Most will also be striving to minimise these costs.  But there is lots of evidence to show that firms are not in control of their costs as they would like to be, nor … Continue reading

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Uber v. Grab – who is best adapted to the south east Asia market?

At first sight both Uber and Grab have the same business model – an app-based taxi service.  Uber is global, whereas Grab is regional – operating in cities around south-east Asia. But are they really the same?  And which is … Continue reading

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Hotel asset management – the other way of making money in this industry

The obvious way that hotel chains make money is from their operations – letting rooms and selling food, beverages and events.  But there is another way – by increasing the value of the asset i.e. the hotel property itself.  The … Continue reading

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Hotel asset management – the preoccupation of hotel chain CEOs?

The annual U.S. Lodging Conference is taking place right now in the Arizona Biltmore hotel.  As is usual, there has been a panel of hotel chain CEOs discussing the issues of most importance to them, as reported on here by … Continue reading

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How to navigate the “digital deluge”

This article from Deloitte Insights is focused on how companies in the oil and gas industry can engage in digital transformation.  But it is also of general interest for two reasons.  First, it identifies the notion of a ‘digital deluge’ … Continue reading

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Digital business models in the automotive industry

Oliver Wyman have recently published a report on the implications of the digital revolution for carmakers.  To date, most auto manufacturers have developed their own digital products/services in-house, with only moderate levels of success.  But all the evidence suggests that … Continue reading

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Low cost airlines – the story of Goldilocks

There has been a lot in the media recently about low cost airlines – with the demise of Monarch and the cancelling of thousands of flights by Ryanair.  For me this illustrates how getting your strategy “just right” is incredibly … Continue reading

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Messy management for a complex world

This article on the bcg.com website discusses the implications of managing in an increasingly complex world.  Management tends to be thought of as oversight of an ‘ordered‘ system.  Reeves et al (2017) describe it thus – “factory production, which can be … Continue reading

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