Category Archives: Chap 12 New products and services

“Please sit down down. I can assure you that your seat is germ free” – says the seat.

Interesting article on the Fortune website discussing how airlines are innovating to make long haul travel more attractive and less stressful.  It focuses on seat manufacturer Recaro, who are designing a seat that will assure passengers that their seat is … Continue reading

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EV3 Q3 2018

Many years ago I had a tour of the Morgan Factory in Malvern and test drove one of their iconic cars.   So I’ve always been interested in what they are up to.  Two years ago they announced the EV3 … Continue reading

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Having trouble maintaining your social media profile? Let a robot do it for you…

CNN Tech have a story about Facebook filing for a patent on a self-balancing, telepresence robot.   Apparently it could follow you around and stream live broadcasts onto your Facebook page – to save you the bother.   Oh joy!

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Gluten-free beer and fruit flavoured shandies any one?

Having blogged yesterday about new product development in the guitar industry, I came across this Bloomberg.com article about NPD in the American beer industry.  It seems that millennials and women are not drinking beer.  So the major brewers have been … Continue reading

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The ‘Concept Sprint’ concept (and an anecdote)

In our book we have a Operations Insight about IDEO, the industrial design company that utilised their ‘Deep Dive’ process to develop new products.  This link, on the other hand, takes you to McKinsey’s website, where a young consultant talks … Continue reading

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Seeing is believing – at least when it comes to fresh produce

Walmart has applied for a patent on the 3D imaging system it has developed, which they call ‘Fresh Online Experience’.  Research has shown that by far and away the most significant deterrent to buying fresh produce on line is customers … Continue reading

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‘Offering management’ – product management in the age of digital transformation

This Bain & Co article explores the concept of ‘offering management’.  I find this interesting because nearly twenty years ago I was co-authoring a book (Strategic Operations Management) with three colleagues and we had a long discussion about using the … Continue reading

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Operations Insight: ASDA – designing sustainability into their new product development process

This detailed case study can be found on the WRAP website.  WRAP is a charity set up in 2000 to encourage and support the sustainable use of resources.  It works in a range of areas – food, hospitality, electrical, textiles, agriculture, … Continue reading

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Co-creation and Open Innovation in New Product Development

This video does what it says on the tin…

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Amazon’s “Shop the Future” – really? Talking tattoos – really?

On 20 July Amazon issued a press release entitled “New Shop the Future store from Amazon.co.uk features innovative electronics, home, health & beauty and food & drink products destined for future fame”.  It explains that this “store” (i.e. web page) … Continue reading

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