Category Archives: Chap 11 Jobs and people

It’s not about free snacks… engagement and culture compared

Came across this interesting strategy+business article that identifies the difference between organisational culture and employee engagement.  I could not quite understand why it mentioned “free snacks”  Then came across this USA Today article headlined “The key to happiness at work is free … Continue reading

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Automated fast food and casual dining restaurants and kitchens

These are not one off restaurants.  There are chains using this robot technology in Japan.

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Operations Insights from Purple Cubed

Purple Cubed are an “employee engagement” and “talent management” consulting firm, with clients operating “people centric” businesses, especially in the hospitality industry.  Their consulting services are underpinned by their ‘Talent Toolbox’ which digitises “critical people processes like talent reviews, goal … Continue reading

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Enabling work in the gig economy

Having mentioned gigtogig in yesterday’s blog, I thought you’d be interested to see how it works in practice… And this is how the operator makes work available to potential workers…

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When corporate cultures clash…

When American retail giant Walmart acquired online retailer jet.com last year it hit the headlines because of the $3.3 bn price tag.  Subsequently, the merged companies have been in the news because of the ongoing clash between their two corporate … Continue reading

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“Good work”?

Yesterday, Matthew Taylor launched his  “Review of Modern Working Practices”.   Commissioned by the UK government this was specifically to report on the so-called ‘gig economy’ and zero hours contracts.  This link takes you to the Royal Society of Arts … Continue reading

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Managing virtual teams

A feature of i4.0, digitisation, and globalisation is that some organisations, or parts of an organisation, have teams working together on a virtual basis.  They rarely meet in person, communicate with each other electronically, and may be working from home. … Continue reading

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‘1 million for work flexibility’

In the UK there has been much debate about the so-called gig economy, zero hours contracts, and flexible working.  I have blogged about how it is perceived to be undesirable by some politicians, employers and trades unions here in the … Continue reading

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The impact of Brexit on the UK labour market as it relates to the hospitality industry

We talk about the importance of understanding the labour market and its impact on managing employees on pages 282 to 284 of our book.  Currently the UK government’s decision to trigger Article 50 in order to leave the EU has resulted … Continue reading

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“Stressful dead end jobs are bad for productivity”

In his tenth annual lecture as Chief Executive of the Royal Society for the Arts, Manufactures and Commerce, Matthew Taylor reflected on the quality of work in the UK.  Taylor’s views are of interest because he was appointed by the government … Continue reading

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