Category Archives: Chap 10 Processes and technology

The human side of automation

It is clear that automation will result in three things – some jobs being completely automated, some new jobs being created, and most jobs being partly automated.  Hence there is a need to retrain most workers so that they can … Continue reading

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Drones of the future

If you are sceptical about drone technology and what it is capable of, then watch this Ted Talk…

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‘Design in the Public Sector’

The Local Government Association have a manager whose role is to promote innovation and commercialisation.  One way in which this is being done is to collaborate with the Design Council in delivering five workshops over 16 weeks.  The programme is … Continue reading

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Immersive technology becoming mainstream

Immersive technology refers to augmented reality (AR) and virtual reality (VR).  A recent report from the Capgemini Research Institute reveals that both these technologies are being widely adopted in the manufacturing and utilities sectors.  And that they are having a … Continue reading

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Leaders way behind the A.I. curve?

Thoughtful piece in the Sloan Management Review concerning the adoption of A.I.  Mukherjee argues that CEOs and consultants are far too complacent about the speed that A.I. will be adopted and hence unprepared for the disruption that it will cause. … Continue reading

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The Internet of Things – everything you want to know but never dared to ask

We all like to think that we are completely up to speed with every new technology that comes along.  And I blog about these technologies on that assumption.  But the reality is that our understanding is fairly superficial.  So it’s … Continue reading

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Have a break. Have a KitKat factory tour.

This is how KitKats are made.

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All you need to know about modular construction

This article on the buildings.com website caught my eye for two reasons.  First, we use housebuilding to provide insight into alternative process types in our book (page 66) and second I’ve not blogged about the construction sector for some time. … Continue reading

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How to ruin a perfectly lovely morning – AGAIN

Four weeks ago I blogged about how it took me nearly two hours to reorder my prescription because my surgery had switched to http://www.patientaccess.com.  Having eventually succeeded in  logging on and placing my order last month, I assumed it would … Continue reading

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Systemic failure creates significant down time (or how to ruin a perfectly lovely morning)

I have just tried to renew my prescription online.  This should take roughly one minute – find the website, click on a couple of screens, tick two boxes and I’m done.  Not this morning. http://www.patientaccess.com has changed its website (apparently … Continue reading

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