How about getting employees to “own their job” BEFORE you hire them?

There is much in Chester’s blog that I like in terms of how to get the best out of employees (that’s why I am sharing it here).  But I was miffed by his assumption that employees only buy into your organisation’s culture after they have worked for company a while.  This may be true if you more or less hire anyone that turns up for interview.  But not if you have a great culture, make this explicit, and then make it hard for people to join your organisation.  I can think of many company’s that have done this – Virgin Atlantic. TGIFridays, Apple, and Google for instance.

And beware of ethnocentricity (see pages 340-341) in Chester’s advice.  What works in one country might not work in others.

This entry was posted in Chap 11 Jobs and people, Operations Management and tagged , , . Bookmark the permalink.

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