No blog from me about the hotel that fined guests for posting a bad review

I’m not going to blog about the Blackpool hotel that fined guests £100 for posting a highly critical review on TripAdvisor (for details see here).  Since I was critical of customers wanting take-out food from an eat-in restaurant a few days ago, I have to admit that there are dumb ass operators too.

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This entry was posted in Chap 08 Queuing and customers, Sector: Hospitality & Tourism and tagged , , , . Bookmark the permalink.

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