Picme are a consulting firm specialising in lean implementation, working in both the private and public sector. One of their clients has been the North Wales Police, about whom they have a case study on their website. It reports on a number of different processes that have been substantially improved. These include:
- A new invoicing process which has reduced resource demand by 60%
- 50% reduction in attendance management processing time
- 45% reduction in recruitment processing
- Improved processes for Duty Management which will reduce process demand by 80%
Their website has a number of such case studies, which could be a useful resource for a Tutorial Activity. Students in pairs could be asked to analyse a case and summarise its key points. When shared with the class, common themes across cases could be established.