This week Toyota recalled 1.75 million vehicles to have various faults rectified. These were:
- brake problems on Crown Majesta, Noah and Voxy models
- faulty fuel delivery systems on Lexus models
- potential fuel leaks on Auris models
None of these faults has yet to have lead to an accident, injury or death, but this carmaker is now being very proactive in dealing with problems before they arise. Which is why earlier this year Toyota recalled 6.4 million vehicles worldwide.
All carmakers now recognise that a recall may be bad for business, but nowhere near as bad as ignoring a fault. Indeed showing that they are being scrupulously diligent may have a positive effect on reputation. This is partly why I’ve stopped blogging on every vehicle recall, as I would be doing little else than this!
Another factor affecting the volume of recalls is the extent to which vehicle parts are being shared across models and even manufacturers. In an effort to lower costs and achieve economies of scale, all kinds of components are commonly sourced. Hence if the component is defective is some way, it will affect many more vehicles. For instance, in 2013 a faulty air bag inflator saw the recall of models manufactured by Toyota, Honda, BMW, Nissan and Mazda.
This is why carmakers are being much more scrupulous in managing not just their Tier 1 suppliers i.e. those that supply them directly, but also their Tier 2 and 3 suppliers i.e. their suppliers’s suppliers. For instance, faults have been identified on vehicles due to the component manufacturers being supplied with defective materials.
Source: BBC News, Daily Telegraph