Insights into the digital transformation of business

This link takes you to Capgemini’s Digital Transformation Review (PDF file of 12.16 mbs).  It features insights into how companies are changing their customer experiences and/or back office processes through the use of ‘digital technologies’.  There are articles on Zappos, Mercedes-Benz Cars, Nissan, Lithium Technologies, and Shopcade.

Advertisements
This entry was posted in Chap 10 Processes and technology, Sector: I.T. & ecommerce, Sector: Manufacturing, Sector: Retail and tagged , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s