Lean takes time…

Herman Miller manufacture office furniture.  This video starts with the EVP of Operations in Herman Miller specifically talking about three order winners – speed, cost and flexibility.  Ken then goes on the explain how they engaged with the Toyota Production System, and then developed their own, over a period of six or seven years.

This entry was posted in Chap 14 Operations strategy, Sector: Manufacturing and tagged , , . Bookmark the permalink.

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