Blog Quiz: Chapter 11

Test what you’ve learned from this blog about people and work

1.  What can be learned about employee management from the John Lewis Partnership?

2.  In what ways may social media transform how people work in operations?

3.  Compare and contrast how the organisational culture supports operations in two different organisations (e.g. innocent and DoubleDutch).

4.  How is ‘work’ likely to change in the future?

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