Blog Quiz: Chapter 7

This quiz tests what you have learned from this blog about capacity and demand…

1.  How can employee crowd sourcing be used to forecast demand?

2. Why is it difficult to establish the design capacity, effective capacity and achieved capacity of football stadia?

3.  Compare and contrast how capacity management is being improved in hospital A & E departments and the ambulance service.

4.  How do restaurants and cinemas manage demand during different “day parts”?

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