Blog Quiz: Chapter 4

Here’s the quiz on locating, designing and managing facilities…

1.  Why are some American companies ‘reshoring’?

2.  What is a ‘pop-up’?  Where are they typically located?

3.  What issues typically face operators in the first few months after entering into an outsourcing contract?

4.  What are similarities and differences between the servicescapes of a coffee outlet (eg Starbucks), an optical retailer (eg Vision Express), and book stores?

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