Blog Quiz: Chapter 2

Here is the second of our quizzes…

1.  Compare and contrast the order winners of Cineworld and smallcarbigcity.

2.  To what extent is the low cost airline strategy based solely on cost order winners?

3.  Give three examples of operators who regard safety as a key order winner.

4.  Explain how category management is undertaken by the Highways Agency.

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This entry was posted in Chap 02 Winning Customers, Operations Management and tagged . Bookmark the permalink.

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