How does a manager know what his team members have achieved if they are all together in the same place?  In service organisations that are geographically dispersed and businesses that adopt homeworking this can be a real challenge.  iDoneThis is a software package and app that gets employees to record their daily achievements and then reports them briefly to the rest of the team.  To see how it works click here.

The company and its clients all say that it is a great tool that adds positively to the organisational culture.  But it all sounds a bit like Big Brother to us.  You decide.

This entry was posted in Chap 11 Jobs and people, Operations Management and tagged , , . Bookmark the permalink.

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