Blog Quiz: Chapter 1

If you’re up to date with the blog, you’ll know the answer to these questions.  If not you can find out the answers by using the right search terms.

1.  What kind of short term OM issues face the operations management team at Hozelock? [See Table 1.2]

2.  What are the long terms issues for operations managers at Jones Signs?

3.  How do contemporary customer processing operations manage queues?   Give examples from three different organisations.

4.  Describe the servuction system of Vision Express.

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