Servitisation on track

Bombardier have just announced (see press release) a £100 million contract with Virgin Trains to maintain their carriages up to 2016.  This is a good example of servitisation (or servicisation) – a manufacturer generating revenue from services rather than manufacturing.

This entry was posted in Chap 14 Operations strategy, Sector: Manufacturing and tagged . Bookmark the permalink.

One Response to Servitisation on track

  1. Nick Hussey says:

    The term emerging for this sort of activity is the rather lengthy “through life engineering services”, it is taking MRO (maintenance repair overhaul) to a whole new level


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