Travel in 2025

There’s a great article in Travel Weekly that reports on the megatrends that will shape the future of travel operations.  Based on work for the World Economic Forum, the four main trends are:

  • changing customer needs – increase in aging population, growth of megacities, and the shift in demand to BRIC countries will affect type of transportation needed and pattern of travel demand
  • new mobility frontiers – need for major investment in travel infrastructure and new sources of energy
  • new technology vectors – new opportunities arising from social media, ecommerce and cloud computing
  • key capabilities for the future – innovate to enable customers to customise their own travel experience seamlessly
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