Gemba coach

Having introduced the concept of Gemba a few days ago, we thought you might be interested to know that some consultants style themselves as ‘Gemba coaches’.  One we have come across is Michael Balle.    He writes some (usually) interesting and insightful articles on lean principles and implementation, often in response to questions posed to him by managers.  For instance, we recommend you read what he has to say about poka yokes (pages 233-235 of the book).

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